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Manufacturer communication · Service bulletin

Mazda bulletin 07-002-24a

What it saysSome customers may experience that the air conditioning system stops working. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Dec 12, 2024, received Jan 4, 2025. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built before 14 Nov 2023 “Produced before November 14, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some customers may experience that the air conditioning system stops working. Upon inspection, DTC B1082:19 [DASH_ESU] (Air mix actuator (RH) circuit malfunction) is stored in memory. DTC B1082:19 is stored as a past malfunction and continues in one drive cycle, then returns normal at the next drive cycle. Due to the electrical noise caused when the air mix actuator is driven too quickly, a false malfunction may be detected. To eliminate this concern, the control software of the dash-electrical supply unit has been modified.

Trouble codes it names: B1082 P2610 1 of 2 read from the document itself

Kind Service bulletin Manufacturer date Dec 12, 2024 Received by NHTSA Jan 4, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
07-002-24aService bulletinDec 12, 202411012339PDF, 181 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
5555-61-590——

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mazda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 465 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda 07-002-24a a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 07-002-24a repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does 07-002-24a cover?

The manufacturer filed it against 1 model year: 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 14 Nov 2023 — the build date is on the certification label in the driver’s door jamb.