Maserati bulletin MAS003392
What it saysDiagnostic Sheet for for certain models regarding difficulty with opening the doors NHTSA’s full summary ↓
Maserati filed this with NHTSA as a service bulletin dated Dec 8, 2023, received Jan 22, 2024, about the latches/locks/linkages. It names 16 model years (2018–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDiagnostic Sheet for for certain models regarding difficulty with opening the doors
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| MAS003392 | Service bulletin | Dec 8, 2023 | 10249041 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Maserati Grecale.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 24 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Maserati, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Maserati MAS003392 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the MAS003392 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does MAS003392 cover?
The manufacturer filed it against 16 model years: 2022 Maserati Ghibli, 2021 Maserati Ghibli, 2020 Maserati Ghibli, 2019 Maserati Ghibli, 2018 Maserati Ghibli, 2022 Maserati Levante and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.