Lincoln bulletin SSM 54583
What it saysSome 2025-2026 Nautilus/Aviator/Navigator vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative… NHTSA’s full summary ↓
Lincoln filed this with NHTSA as a service bulletin dated Feb 16, 2026, received Feb 17, 2026, about the electrical system. It names 6 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2025-2026 Nautilus/Aviator/Navigator vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or the inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. The customer can check subscription status from the Connected Services tile located within The Lincoln App. These vehicles come with a free Connectivity Package that lasts for 4 years. To activate the free trial period or to subscribe
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54583 | Service bulletin | Feb 16, 2026 | 11028850 | PDF, 73 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 80 complaints with NHTSA since 2015. 12 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work.
2025 Lincoln Navigator · Electrical System · filed with NHTSA Feb 2, 2026 · ODI 11715174
During a short drive between and roughly 27 miles, the red battery light on the dash display illuminated just as we were turning into the Holiday/Circle K gas station in . No other warnings or messages appeared on the dash, and upon restart after returning to the vehicle, the red battery light did not reappear.
2025 Lincoln Nautilus · Electrical System · filed with NHTSA Aug 28, 2026 · ODI 11760280
Multiple loss of power, misfires, rough running and abnormal shifting. These events have put my family and I at risk as well as posing a significant risk to other drivers sharing the road due to the sudden loss of power while on the highway. Lincoln is dismissive and not taking this seriously.
2025 Lincoln Aviator · Electrical System · filed with NHTSA Sep 15, 2026 · ODI 11764477
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group198 other manufacturer communications filed against these Lincoln models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lincoln list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55262 | Service bulletin | Oct 22, 2026 | Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condit… |
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| SSM 55258 | Service bulletin | Oct 19, 2026 | Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front a… |
| SSM 55256 | Service bulletin | Oct 16, 2026 | Some 2024-2026 Nautilus and 2025-2027 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto foldi… |
| SSM 55247 | Service bulletin | Oct 15, 2026 | Some 2024-2026 Nautilus vehicles may experience an "Advance Front Lighting Features Temporarily Unavailable" message with diagnostic trouble… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55241 | Service bulletin | Oct 12, 2026 | Some 2025-2027 Aviator vehicles may exhibit a "Door Fault Service Required", "Transmission Not In Park" and/or "Hill Start Assist Not Availa… |
| SSM 55220 | Service bulletin | Oct 6, 2026 | Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator/Expedition/Navigator vehicles may experience Android Auto connection or general Bluet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lincoln SSM 54583 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54583 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54583 cover?
The manufacturer filed it against 6 model years: 2026 Lincoln Aviator, 2025 Lincoln Aviator, 2026 Lincoln Nautilus, 2025 Lincoln Nautilus, 2026 Lincoln Navigator, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.