Lexus bulletin LSB002523
What it saysTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Aug 24, 2023, received Oct 16, 2023, about the wheels. It names 7 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Follow the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LSB002523 | Service bulletin | Aug 24, 2023 | 10244119 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Lexus NON-Existant UX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 127 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the wheels
Source: same model, same component group3 other manufacturer communications filed against these Lexus models under the same component group (wheels), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0067-23 | Service bulletin | Dec 20, 2024 | TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or driftin… |
| L-SB-0025-23 | Service bulletin | Dec 20, 2024 | TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or driftin… |
| L-SB-0037-23 | Service bulletin | Jul 3, 2023 | TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus LSB002523 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LSB002523 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does LSB002523 cover?
The manufacturer filed it against 7 model years: 2024 Lexus ES, 2024 Lexus LC, 2024 Lexus NX, 2024 Lexus RX, 2024 Lexus RZ, 2024 Lexus UX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.