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Manufacturer communication · Service bulletin

Lexus bulletin L-TT-0335-24

What it saysSome customers of Lexus GX and TX have expressed concern that their vehicle’s multimedia screen will get stuck on either day or night mode, intermittently. NHTSA’s full summary ↓

Lexus filed this with NHTSA as a service bulletin dated Oct 23, 2024, received Nov 8, 2024, about the electrical system. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some customers of Lexus GX and TX have expressed concern that their vehicle’s multimedia screen will get stuck on either day or night mode, intermittently.

Manufacturer campaign id L-TT-0335-24 Kind Service bulletin Manufacturer date Oct 23, 2024 Received by NHTSA Nov 8, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
L-TT-0335-24Service bulletinOct 23, 202411010355PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Lexus files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 69 complaints with NHTSA since 2015. 11 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My car was stolen via a can-bus attack - it was locked while it happened. The alarm was going off and they still stole the car. It took less than 3 minutes

2024 Lexus GX · Electrical System · filed with NHTSA Mar 27, 2026 · ODI 11727524

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

34 other manufacturer communications filed against these Lexus models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Lexus list.

NumberKindDatedNHTSA’s summary
L-SB-0057-22 OBSOLETEService bulletinFeb 2, 2026OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
L-SB-0004-26Service bulletinJan 23, 2026Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash d…
L-SB-0039-25Service bulletinSep 9, 2025A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 50…
L-TT-0326-23 REV2Service bulletinAug 19, 2025Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources…
L-SB-0043-23 REV1Service bulletinJun 13, 2025The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The…
L-SB-0029-25Service bulletinJun 4, 2025Some 2024 – 2025 model year TX 350, TX 500h, and TX 500h+ vehicles equipped with a Mark Levinson sound system, may exhibit one or both of th…
L-SB-0024-25Service bulletinApr 18, 2025Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condit…
L-TT-0341-25Service bulletinApr 2, 2025To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. T…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lexus L-TT-0335-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the L-TT-0335-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.

Which vehicles does L-TT-0335-24 cover?

The manufacturer filed it against 2 model years: 2024 Lexus GX, 2024 Lexus TX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.