Lexus bulletin L-SB-0039-25
Lexus filed this with NHTSA as a service bulletin dated Sep 9, 2025, received Oct 8, 2025, about the electrical system. It names 8 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version 2170 (earlier than 2172 for GX 550). This software update includes the following improvements: •User Profile. •User interface. •Cloud navigation. •Intelligent assistant voice recognition. •Bug fixes.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0039-25 | Service bulletin | Sep 9, 2025 | 11024076 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0039-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0039-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does L-SB-0039-25 cover?
The manufacturer filed it against 8 model years: 2024 Lexus ES, 2023 Lexus ES, 2024 Lexus GX, 2024 Lexus LC, 2024 Lexus LS, 2023 Lexus LS and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.