Lexus bulletin L-SB-0010-24
What it saysTSB: Some 2022 ? 2024 model year IS 500 vehicles may exhibit a left front (driver?s side) front bumper popped out near the fender and headlight area. NHTSA’s full summary ↓
Lexus filed this with NHTSA as a service bulletin dated Mar 6, 2024, received Apr 15, 2024, about the structure. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTSB: Some 2022 ? 2024 model year IS 500 vehicles may exhibit a left front (driver?s side) front bumper popped out near the fender and headlight area.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| L-SB-0010-24 | Service bulletin | Mar 6, 2024 | 10253226 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 11 complaints with NHTSA since 2015. 2 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related.
2023 Lexus IS · Structure · filed with NHTSA Feb 13, 2026 · ODI 11717863
There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it.
2022 Lexus IS · Structure · filed with NHTSA Aug 30, 2023 · ODI 11541658
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group14 other manufacturer communications filed against the Lexus IS under the same component group (structure), newest first. The eight newest are listed; the rest are on the Lexus list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| L-SB-0030-24 REV2 | Service bulletin | Dec 15, 2025 | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0017-19 REV1 | Service bulletin | Feb 7, 2025 | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under t… |
| 22LD02 | Service bulletin | Dec 2, 2024 | DL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the tr… |
| 22LD01 | Service bulletin | Dec 2, 2024 | DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow… |
| L-SB-0030-24 REV1 | Service bulletin | Jul 29, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the pro… |
| L-SB-0030-24 | Service bulletin | Jun 21, 2024 | Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the pr… |
| L-SB-0024-24 | Service bulletin | Apr 19, 2024 | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or… |
| L-SB-0023-24 | Service bulletin | Apr 19, 2024 | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Lexus, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Lexus L-SB-0010-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the L-SB-0010-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Toyota warranty extension on file lists the ones Toyota has filed.
Which vehicles does L-SB-0010-24 cover?
The manufacturer filed it against 3 model years: 2024 Lexus IS, 2023 Lexus IS, 2022 Lexus IS. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.