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Manufacturer communication · Service bulletin

Land Rover bulletin SSM76002

What it saysAdd 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster NHTSA’s full summary ↓

Land Rover filed this with NHTSA as a service bulletin dated Jul 10, 2023, received Jun 7, 2023, about the engine — 2 documents under this number. It names 6 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Add 1.0 litre/quart of engine oil - Information Message Displayed In The Instrument Panel Cluster

Kind Service bulletin Manufacturer date Jul 10, 2023 Received by NHTSA Jun 7, 2023 Components Engine, Back Over Prevention First dated May 24, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM76002Service bulletinJul 10, 202310240285PDF, 78 KB
SSM76002Service bulletinMay 24, 202310237556PDF, 75 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 342 complaints with NHTSA since 2015. 62 of them name Engine, Back Over Prevention — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

After coming to a complete stop at an intersection, I looked left-right-left before proceeding across the intersection. At the time I began to cross the intersection my vehicle seemingly did not accelerate as normal, causing my vehicle to be hit on the right driver side panel, spun around, and ripping the entire front end of my car off.

2023 Land Rover Range Rover · Engine · filed with NHTSA Jun 20, 2026 · ODI 11745341

The engine cut out whilst going 90kmph on a four lane freeway. I had about 10 seconds to react before it rolled to a complete stop - it wouldn't connect the gas at all. Extremely unsafe situation, other cars beeping their horns in panic as they swerved past me. Lucky to not have caused a serious collision and die today.

2022 Land Rover Defender · Engine · filed with NHTSA Jun 20, 2022 · ODI 11470012

The 2023 Land Rover Defender said emissions fault and died in 4 lanes of busy traffic. This has happened since the first few miles but usually happens in a parking lot. The Defender also throws itself into neutral while in drive. This has happened multiple times and the car has less than $10k miles.

2023 Land Rover Defender · Engine · filed with NHTSA Sep 19, 2023 · ODI 11545327

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

92 other manufacturer communications filed against these Land Rover models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Land Rover list.

NumberKindDatedNHTSA’s summary
D089 Defender 18SEP26OtherSep 18, 2026The engine coolant temperature amber warning is not enabled and not displayed on the instrument panel cluster.
D061 Range Rover 18SEP26OtherSep 18, 2026Turbocharger Coolant Feed / Return Leak
D011 Range Rover 18SEP26OtherSep 18, 2026Coolant Bypass Hose Leak
D011 Defender 18SEP26OtherSep 18, 2026Coolant Bypass Hose Leak
N861 Range Rover 21AUG26OtherAug 21, 2026Mild Hybrid Electric Vehicle (MHEV) Battery Offline
D061 Range Rover 21AUG26OtherAug 21, 2026Turbocharger Coolant Feed / Return Leak
D061 Defender 21AUG26OtherAug 21, 2026Turbocharger Coolant Feed / Return Leak
D061 Range Rover 17JUL26OtherJul 17, 2026Turbocharger Coolant Feed / Return Leak

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Land Rover, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Land Rover SSM76002 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM76002 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM76002 cover?

The manufacturer filed it against 6 model years: 2023 Land Rover Defender, 2022 Land Rover Defender, 2021 Land Rover Defender, 2023 Land Rover Range Rover, 2022 Land Rover Range Rover, 2021 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.