Kia bulletin WTY030_QA
What it saysThis bulletin has been revised to include additional information. NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Oct 13, 2023, received Apr 28, 2023, about the exterior lighting — 5 documents under this number: WTY030_OWNR_R1, WTY030_TSB_R1, WTY030_TSB, WTY030_OWNR and 1 more. It names 1 model year (2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
TECHNICAL SERVICE BULLETIN: HALOGEN HEADLAMP REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the 'Halogen Headlamp High Beam Warranty Extension Program' (WTY030) to replace the affected (left and/or right side) headlamp assembly on certain 2020MY Telluride (ON) LX/S/EX vehicles, produced at Kia Georgia from January 09, 2019 through November 18, 2019, which may exhibit a loss of high-beam functionality. Due to an internal failure in the headlamp, the high beam lights may not illuminate when turning the light switch from the low to high beams. The low-beam function is not affected. The vehicleâs warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
One of the 357 warranty extensions and special-coverage programs on file — every make, with the term each runs to.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| WTY030_OWNR_R1 | Service bulletin | Oct 13, 2023 | 10244294 | PDF, 105 KB |
| WTY030_TSB_R1 | Service bulletin | Jun 1, 2023 | 10237611 | not found |
| WTY030_TSB | Service bulletin | May 5, 2023 | 10236114 | PDF, 299 KB |
| WTY030_OWNR | Service bulletin | Apr 25, 2023 | 10235115 | PDF, 171 KB |
| WTY030_QA | Service bulletin | Apr 24, 2023 | 10235111 | PDF, 127 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 232A07I0 | — | 0.2 hrs |
| 232A07R0 | — | 0.9 hrs |
| 232A07R1 | — | 0.9 hrs |
| 232A07R2 | — | 1.2 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 764 complaints with NHTSA since 2015. 243 of them name Exterior Lighting, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Kia Telluride, the 33 owners who gave an odometer reading for Exterior Lighting reported it at a median of 12,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The headlights at night are poor. They do not illuminate traffic signs such as: speed limit, stop, street/highway info, yield, warning, etc. when you approach a the upside of a hill, visibility is limited to 30-50 feet. Side vision when turning is non-existent. This occurs at night when in motion and stopped
2020 Kia Telluride · Exterior Lighting · filed with NHTSA Sep 16, 2019
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group3 other manufacturer communications filed against the Kia Telluride under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PS770 | Service bulletin | Aug 9, 2024 | This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride… |
| WTY030_DPSM | Service bulletin | Apr 24, 2023 | WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that… |
| WTY030_DP | Service bulletin | Apr 24, 2023 | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO -This document is the announcement to the dealer principals that Kia is extending the New Vehicle… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia WTY030_QA a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the WTY030_QA repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does WTY030_QA cover?
The manufacturer filed it against 1 model year: 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: Telluride (ON): built 9 Jan 2019 – 18 Nov 2019 — the build date is on the certification label in the driver’s door jamb.