Kia bulletin TSB_ELE399_R1
Kia filed this with NHTSA as a service bulletin dated Jan 23, 2026, received Feb 2, 2026, about the fuel/propulsion system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationTECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022, through December 15, 2023, which may experience excessive discharging of the 12V lithium battery while parked, potentially resulting in a no-start condition.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| TSB_ELE399_R1 | Service bulletin | Jan 23, 2026 | 11028002 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia TSB_ELE399_R1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB_ELE399_R1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB_ELE399_R1 cover?
The manufacturer filed it against 2 model years: 2024 Kia Sportage, 2023 Kia Sportage. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.