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Kia service campaign SC373B

What it saysVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC373B) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV6 vehicles to replace the 3-way… NHTSA’s full summary ↓

Kia filed this with NHTSA as a service campaign dated Sep 4, 2026, received Sep 30, 2026, about the visibility/wiper — 1 document under this number: SC373B_OWNR. It names 3 model years (2024–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does In addition, dealers will inspect the 3-way coolant valve harness connector for corrosion and, if necessary, replace the harness connector.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC373B) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-2026 MY EV6 vehicles to replace the 3-way coolant valve assembly with a new one. In addition, dealers will inspect the 3-way coolant valve harness connector for corrosion and, if necessary, replace the harness connector.

Manufacturer campaign id SC373B Kind Service campaign Manufacturer date Sep 4, 2026 Received by NHTSA Sep 30, 2026 Components Visibility/Wiper, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC373B_OWNRService campaignSep 4, 202611037608PDF, 142 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 133 complaints with NHTSA since 2015. 12 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

5 other manufacturer communications filed against the Kia EV6 under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
SC373Service campaignSep 23, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: 3-WAY COOLANT VALVE REPLACEMENT (SC373 Revision 1) - This bulletin has been revised…
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
PS753Service bulletinDec 11, 2023PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dr…
TSB_CLI054Service bulletinSep 5, 2023TECHNICAL SERVICE BULLETIN: AIR CONDITIONING REFRIGERANT COLLECTION AND RECHARGE (SA538) - This bulletin provides information to evacuate, v…
TSB_CLI049_R1Service bulletinJun 26, 2023TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information.…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC373B a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC373B repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC373B cover?

The manufacturer filed it against 3 model years: 2026 Kia EV6, 2025 Kia EV6, 2024 Kia EV6. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.