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Manufacturer communication · Service bulletin

Kia bulletin SC345Z

Kia filed this with NHTSA as a service bulletin dated Oct 9, 2025, received Oct 17, 2025, about the power train — 1 document under this number: SC345Z_TSB. It names 4 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z) - This bulletin provides information regarding grinding or whining noise coming from the front motor reduction gear assembly after replacing the oil under SC345 (published in August 2025) on certain 2023-2024MY Niro EV (SG2 EV) vehicles produced from December 12, 2022 through February 7, 2024 and EV6 (CV) vehicles produced from December 14, 2022 through February 22, 2024. In rare cases, the front motor reduction gear assembly may exhibit noise after having the oil replaced.

Manufacturer campaign id SC345Z Kind Service bulletin Manufacturer date Oct 9, 2025 Received by NHTSA Oct 17, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC345Z_TSBService bulletinOct 9, 202511024346not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC345Z a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC345Z repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SC345Z cover?

The manufacturer filed it against 4 model years: 2024 Kia EV6, 2023 Kia EV6, 2024 Kia Niro, 2023 Kia Niro. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.