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Manufacturer communication · Emissions

Kia bulletin SC322

What it saysVOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin has been revised to include additional information. NHTSA’s full summary ↓

Kia filed this with NHTSA as an emissions communication dated Jan 30, 2025, received Jan 16, 2025, about the electrical system — 8 documents under this number: TSB_SC322_R1, SC322_OWNR, SC322_DPSM, SC322_DP and 4 more. It names 3 model years (2023–2025). An emissions communication is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023-2025MY Sportage HEV (NQ5 HEV) 15 Feb 2022 – 25 Jul 2024 “Produced from February 15, 2022 through July 25, 2024”
2023-2025MY Sportage HEV (NQ5 HEV) 16 Jun 2022 – 24 Jul 2024 “Produced from June 16, 2022 through July 24, 2024”
Sportage HEV (NQ5 HEV) 15 Feb 2022 – 25 Jul 2024 “Sportage HEV (NQ5 HEV) February 15, 2022 to July 25, 2024”
Sportage PHEV (NQ5 PHEV) 16 Jun 2022 – 24 Jul 2024 “Sportage PHEV (NQ5 PHEV) June 16, 2022 to July 24, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Hybrid Control Unit (HCU) system on certain 2023-2025MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 through July 25, 2024 and Sportage PHEV (NQ5 PHEV) vehicles produced from June 16, 2022 through July 24, 2024. The Hybrid Control Unit (HCU) in the subject vehicles may intermittently receive repeated “accelerate” CAN signals due to a signal processing error involving specific instrument clusters when customers “set” or “resume” cruise control. This concern can occur after the driver rapidly presses the “accelerate” rocker switch on the steering wheel. This does not affect the driver’s ability to pause, cancel or turn off the cruise control function. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect the public health and welfare from the dangers of air pollution.

Manufacturer campaign id SC322 Kind Emissions Manufacturer date Jan 30, 2025 Received by NHTSA Jan 16, 2025 Components Electrical System, Forward Collision Avoidance, Fuel/Propulsion System First dated Jan 15, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_SC322_R1EmissionsJan 30, 202511013361PDF, 416 KB
SC322_OWNREmissionsJan 18, 202511012882PDF, 183 KB
SC322_DPSMEmissionsJan 16, 202511012879PDF, 113 KB
SC322_DPEmissionsJan 16, 202511012872PDF, 135 KB
SC322_TSBEmissionsJan 15, 202511012902PDF, 446 KB
SC322_STKREmissionsJan 15, 202511012900PDF, 349 KB
SC322_QAEmissionsJan 15, 202511012899PDF, 113 KB
SC322_POCEmissionsJan 15, 202511012894PDF, 200 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 496 complaints with NHTSA since 2015. 205 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2025 Kia Sportage PHEV, brand-new with ~750 Miles, was in a low-speed collision with a parked vehicle when the Forward Collision-Avoidance Assist (FCA) system failed. I was pulling out of a parking spot from a complete stop. My foot was not on the accelerator; the vehicle moved forward under idle power as I prepared to brake.

2025 Kia Sportage · Forward Collision Avoidance · filed with NHTSA Jul 16, 2026 · ODI 11750845

While navigating the highly dangerous downhill descent of the Tejon Pass, LEBEC, CA , the vehicle experienced a complete throttle disengagement. The accelerator pedal became entirely unresponsive, leaving the vehicle without power on a steep, high-speed highway descent. I was traveling with my young daughter inside the vehicle.

2024 Kia Sportage · Fuel/Propulsion System · filed with NHTSA Jun 22, 2026 · ODI 11745626

First of all, what I am about to write put my husband and I in great danger. Driving on a two way, busy, rural highway, traveling approximately 65 mph, my Kia suddenly displayed a warning to pull over immediately and something about the battery. I barely had time to pull on to a narrow shoulder before it completely died.

2024 Kia Sportage · Electrical System · filed with NHTSA Oct 6, 2026 · ODI 11769453

In depth: 2023 Kia Sportage electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

36 other manufacturer communications filed against the Kia Sportage under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
TSB_CLI049_R2Service bulletinAug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. N…
TSB_ELE426Service bulletinAug 19, 2026TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system…
CA2606Service bulletinJul 25, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: UPPER ACTIVE AIR FLAP DUCT ASSEMBLY REPLACEMENT (CA2606) - This bulletin provides information t…
SA644Service bulletinJul 2, 2026TECHNICAL SERVICE BULLETIN: ON-BOARD CHARGER INSPECTION AND REPLACMENT (SA644) - This bulletin provides information related to charging syst…
TSB_ELE422Service bulletinMay 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE. KIA. COM - This bulletin provides information and service proc…
TSB_ELE417Service bulletinApr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infot…
TSB_ELE394Service bulletinMar 26, 2026TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated…
SA635Over-the-air updateFeb 10, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DCU OPERATIONSOFTWARE LOGIC IMPROVEMENT (SA635) - This bulletin has been revised to include addi…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC322 a recall?

No. A emissions communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC322 repair free?

A emissions communication is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC322 cover?

The manufacturer filed it against 3 model years: 2025 Kia Sportage, 2024 Kia Sportage, 2023 Kia Sportage. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023-2025MY Sportage HEV (NQ5 HEV): built 15 Feb 2022 – 25 Jul 2024; 2023-2025MY Sportage HEV (NQ5 HEV): built 16 Jun 2022 – 24 Jul 2024; Sportage HEV (NQ5 HEV): built 15 Feb 2022 – 25 Jul 2024 — the build date is on the certification label in the driver’s door jamb.