Kia service campaign SC301
What it saysVOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service campaign dated May 22, 2024, received May 15, 2024, about the service brakes — 5 documents under this number: SC301_TSB, SC301_OWNR, SC301_QA, SC301_DPSM and 1 more. It names 5 model years (2020–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC301_TSB | Service campaign | May 22, 2024 | 11000300 | PDF, 227 KB |
| SC301_OWNR | Service campaign | May 21, 2024 | 11000304 | PDF, 87 KB |
| SC301_QA | Service campaign | May 14, 2024 | 11000155 | PDF, 66 KB |
| SC301_DPSM | Service campaign | May 14, 2024 | 11000153 | PDF, 39 KB |
| SC301_DP | Service campaign | May 14, 2024 | 11000143 | PDF, 58 KB |
What the document itself lists
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 240A19R0 | 2024 R 49501 S9480 0 (SC301) Software Upgrade (SC303 Completed) | 0.1 hrs |
| S9480 | (SC301) Software Upgrade (SC303 Completed) 240A19R | 0.1 hrs |
| 240A19R1 | ABS/ESC Software Upgrade for WSS | 0.3 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Kia’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 1,921 complaints with NHTSA since 2015. 287 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Kia Telluride. The contact stated that the rear backup camera would intermittently remain in operation while in the drive which caused a distraction to her while driving at various speeds. The contact also mentioned that other electrical delays would occur with the infotainment screen.
2022 Kia Telluride · Electrical System · filed with NHTSA Jan 27, 2022 · ODI 11449125
Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem
2022 Kia Telluride · Electrical System · filed with NHTSA Jul 28, 2021 · ODI 11426817
VEHICLE has 650 miles now. It was leased from Kia. I noticed the brakes fading when at a long stop light or stop sign. Vehicle would start to roll/creep forward and brake pedal would drop slightly. The longer the stop light the more this would happen.
2024 Kia Telluride · Service Brakes · filed with NHTSA Feb 14, 2024 · ODI 11571912
In depth: 2024 Kia Telluride electrical problems → · 2023 Kia Telluride electrical problems → · 2022 Kia Telluride electrical problems → · 2020 Kia Telluride electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the service brakes
Source: same model, same component group1 other manufacturer communication filed against the Kia Telluride under the same component group (service brakes), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SC377 | Service campaign | Aug 11, 2026 | TECHNICAL SERVICE BULLETIN: BRAKE BOOSTER PUSHROD ADJUSTMENT (SC377) - This bulletin provides information for adjusting the brake booster pu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SC301 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC301 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SC301 cover?
The manufacturer filed it against 5 model years: 2024 Kia Telluride, 2023 Kia Telluride, 2022 Kia Telluride, 2021 Kia Telluride, 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2020-2024MY Telluride (ON): built 9 Jan 2019 – 10 Mar 2024; Telluride (ON): built 9 Jan 2019 – 10 Mar 2024 — the build date is on the certification label in the driver’s door jamb.