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Manufacturer communication · Service campaign

Kia service campaign SC301

Kia filed this with NHTSA as a service campaign dated May 22, 2024, received May 15, 2024, about the service brakes — 5 documents under this number: SC301_TSB, SC301_OWNR, SC301_QA, SC301_DPSM and more. It names 5 model years (2020–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.

Manufacturer campaign id SC301 Kind Service campaign Manufacturer date May 22, 2024 Received by NHTSA May 15, 2024 Components Service Brakes, Electrical System First dated May 14, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SC301_TSBService campaignMay 22, 202411000300not yet checked
SC301_OWNRService campaignMay 21, 202411000304not yet checked
SC301_QAService campaignMay 14, 202411000155not yet checked
SC301_DPSMService campaignMay 14, 202411000153not yet checked
SC301_DPService campaignMay 14, 202411000143not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia SC301 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SC301 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SC301 cover?

The manufacturer filed it against 5 model years: 2024 Kia Telluride, 2023 Kia Telluride, 2022 Kia Telluride, 2021 Kia Telluride, 2020 Kia Telluride. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.