Kia bulletin SC268_DP
What it saysVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary… NHTSA’s full summary ↓
Kia filed this with NHTSA as a service bulletin dated Jul 5, 2023, received Aug 2, 2023, about the fuel/propulsion system. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign to inspect and, if necessary, replace the fuel filler neck vent collar on certain 2023 MY Sportage vehicles manufactured from November 17, 2022 through January 18, 2023.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SC268_DP | Service bulletin | Jul 5, 2023 | 10239725 | PDF, 129 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Kia files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 311 complaints with NHTSA since 2015. 71 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Kia Sportage, the 12 owners who gave an odometer reading for Engine reported it at a median of 47,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
1. Hybrid system failure And check engine light on . 2. Car jerk while driving and gone to limp mode and my speed was reduced to 10 mph at traffic putting my self and other in danger . 3.
2023 Kia Sportage · Engine · filed with NHTSA Jan 1, 2026 · ODI 11708252
In depth: 2023 Kia Sportage engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the fuel/propulsion system
Source: same model, same component group11 other manufacturer communications filed against the Kia Sportage under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Kia list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_ELE399_R1 | Service bulletin | Jan 23, 2026 | TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised… |
| CA2505 | Service bulletin | Oct 17, 2025 | TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) THETA III 2.5L GDI (CA2505) - This bulletin has been revised to… |
| SC338 | Emissions | Sep 12, 2025 | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been r… |
| TSB_ELE399 | Service bulletin | Sep 10, 2025 | TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the ‘BMS’ system software on cer… |
| TSB_FUE066_CLSD | Service bulletin | Jun 30, 2025 | TECHNICAL SERVICE BULLETIN: GDI FUEL INJECTOR REPLACEMENT FOR MISFIRE DTC(S) - CLOSED AND SUPERSEDED BY FUE068/CA2505 - This bulletin is now… |
| SC293 | Service bulletin | Apr 23, 2024 | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL INJECTOR HARNESS INSPECTION AND REPLACEMENT (SC293) - This bulletin p… |
| SC293_STKR | Service bulletin | Apr 3, 2024 | SC293_STKR: COMPLETION LABEL (STICKER) FOR VOLUNTARY EMISSIONS SERVICE CAMPAIGN SC293. |
| SC293_DPSM | Service bulletin | Apr 3, 2024 | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC293) - This document is the announcement to the dealer Parts… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Kia SC268_DP a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SC268_DP repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.
Which vehicles does SC268_DP cover?
The manufacturer filed it against 1 model year: 2023 Kia Sportage. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023 MY Sportage: built 17 Nov 2022 – 18 Jan 2023 — the build date is on the certification label in the driver’s door jamb.