Jeep bulletin S2523000039
What it saysSteering Column Difficult To Adjust Up Or Down. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 3, 2025, received May 6, 2025, about the steering. It names 4 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSteering Column Difficult To Adjust Up Or Down.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2523000039 | Service bulletin | May 3, 2025 | 11017864 | PDF, 183 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 1,059 complaints with NHTSA since 2015. 7 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The power steering pump electrical wiring harness/connector. The vehicle is subject to active Mopar safety Recall 21D (NHTSA Campaign 26v-363) for an un remedied vehicle fire risk caused by high electrical resistance. Yes, the vehicle and affected component are available for inspection upon request.
2024 Jeep Gladiator · Steering · filed with NHTSA Aug 19, 2026
I have not had any incident with this vehicle as of yet, but I bought it brand new a few months ago from Westgate motors in Raleigh, North Carolina. It’s a brand new jeep.
2024 Jeep Wrangler · Steering · filed with NHTSA Aug 28, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group21 other manufacturer communications filed against these Jeep models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114746 | Service bulletin | Sep 24, 2026 | SOCKET - DRAG LINK INNER |
| 114745 | Service bulletin | Sep 24, 2026 | SOCKET - DRAG LINK INNER |
| 08-131-26 | Service bulletin | Mar 21, 2026 | Flash: Comfort Seat And Wheel (CSWM) Updates The customer may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot en… |
| 08-122-26 | Service bulletin | Mar 21, 2026 | Flash: Comfort Seat Wheel Module (CSWM) Update Customers may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot eno… |
| 08-120-26 | Service bulletin | Mar 21, 2026 | Flash: Comfort Seat Wheel Module (CSWM) Update Customers may experience the following: SYMPTOM: ● Heated Steering Wheel does not get hot eno… |
| 19-008-25 | Service bulletin | Dec 31, 2025 | Tie Rod and Draglink Adjustment Clamp Fasteners Not Fully Secured Customers may comment on the following: ● Degrading steering alignment. Th… |
| S1819000004 REV. R | Service bulletin | Dec 5, 2025 | Shimmy Felt In Front End |
| 105646 | Service bulletin | Oct 9, 2025 | MODULE - STEERING CONTROL & COLUMN |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S2523000039 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2523000039 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2523000039 cover?
The manufacturer filed it against 4 model years: 2025 Jeep Gladiator, 2024 Jeep Gladiator, 2025 Jeep Wrangler, 2024 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.