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Federal filingsHome›Bulletins›Jeep› S2423000029
Manufacturer communication · Service bulletin

Jeep bulletin S2423000029

What it saysWater Leaking Near Front Bulkhead Or Cowl Area On Driver’s Side. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated May 29, 2024, received Jun 5, 2024, about the structure. It names 11 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Water Leaking Near Front Bulkhead Or Cowl Area On Driver’s Side.

Kind Service bulletin Manufacturer date May 29, 2024 Received by NHTSA Jun 5, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2423000029Service bulletinMay 29, 202411001026PDF, 178 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 11 model years this bulletin names have filed 5,074 complaints with NHTSA since 2015.

Military member stationed overseas. Purchased vehicle through Military Auto Source. Dealer has to take wrangler into local Jeep dealer. Dealer heard banging on right side of wheel. When local Jeep dealer completed inspection they noted the chassiss weld completely missing. This is a huge safety issue.

2022 Jeep Wrangler · Structure · filed with NHTSA Oct 29, 2022 · ODI 11491411

When opening and closing the driver and passenger side doors, there is a noticeable clicking sound. I have since become aware that the aluminum exterior of the door is peeling away from the steel structure inside of the door resulting in this clicking sound due to the flexing of the door

2020 Jeep Gladiator Pickup · Structure · filed with NHTSA Oct 22, 2019 · ODI 11270267

Bonded intrusion bar separated from door skin. Separation causes rubbing/chaffing/noise when door is operated and was what alerted me to the presence of the issue. Taken to dealership and was told the door must be replaced in order to fix the issue.

2020 Jeep Wrangler · Structure · filed with NHTSA Jan 3, 2020 · ODI 11296938

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

64 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
23-050-26Service bulletinOct 20, 2026LED Tail Lamp Side Marker Plastic Cracking Customers may comment on the following: SYMPTOM: ● One or both LED tail lamp side marker plastic…
23-044-26 REV. BService bulletinOct 8, 2026Windshield Wiper Blade Flipped Customers must experience one or more of the following: SYMPTOM: ● Streaking wiper blade. ● Buzz, squeak or r…
23-039-26 REV. AService bulletinSep 24, 2026Steel Hood Vent Gap Customers may comment on one or more of the following: SYMPTOM: ● Gap between Steel Hood Vent and Performance Hood Fig.…
23-043-26Service bulletinSep 11, 2026Powertrain Control Module (PCM) Bracket Not Properly Secured Customers may comment on the following: SYMPTOM: ● Buzz, Squeak or Rattle (BSR)…
23-036-26Service bulletinAug 25, 2026Water Leak In Rear Cargo Area Customers may comment on the following: SYMPTOM: ● Water leak in the rear cargo area.
ID-25-11 REV.CWarranty extensionAug 12, 2026ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
D-25-15 REV.CWarranty extensionAug 12, 2026D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles
113792Service bulletinAug 3, 2026PAD - INSTRUMENT PANEL

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep S2423000029 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2423000029 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2423000029 cover?

The manufacturer filed it against 11 model years: 2024 Jeep Gladiator, 2023 Jeep Gladiator, 2022 Jeep Gladiator, 2021 Jeep Gladiator, 2020 Jeep Gladiator Pickup, 2024 Jeep Wrangler and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.