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Manufacturer communication · Service bulletin

Jeep bulletin S2408000106

What it saysService SOS System Message Displayed on the Radio Display, Intermittent Microphone Cuts Out During Usage Attempts NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Sep 27, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service SOS System Message Displayed on the Radio Display, Intermittent Microphone Cuts Out During Usage Attempts

Kind Service bulletin Manufacturer date Sep 27, 2024 Received by NHTSA Sep 27, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2408000106Service bulletinSep 27, 202411008068PDF, 159 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 973 complaints with NHTSA since 2015. 571 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 Jeep Wrangler · Electrical System · filed with NHTSA Feb 7, 2025 · ODI 11641357

In depth: 2024 Jeep Wrangler electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

210 other manufacturer communications filed against the Jeep Wrangler under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-298-26Service bulletinOct 17, 2026Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle…
9100935Service bulletinOct 14, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba…
S2608000038Service bulletinOct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
08-367-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-366-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-365-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-364-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…
08-363-26Service bulletinOct 9, 2026Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep S2408000106 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2408000106 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2408000106 cover?

The manufacturer filed it against 1 model year: 2024 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.