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Manufacturer communication · Service bulletin

Jeep bulletin S2324000012

What it saysCustomer Indicates Whistle Noise Coming From The Rear Of The Vehicle. NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Aug 11, 2023, received Oct 2, 2023, about the back over prevention. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Indicates Whistle Noise Coming From The Rear Of The Vehicle.

Kind Service bulletin Manufacturer date Aug 11, 2023 Received by NHTSA Oct 2, 2023 Components Back Over Prevention, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S2324000012Service bulletinAug 11, 202310243159not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the frame and members for the 2023 Grand Wagoneer →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Jeep files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 165 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the back over prevention

Source: same model, same component group

13 other manufacturer communications filed against these Jeep models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
114283Warranty extensionAug 26, 2026***Recall Completion Prior to Sale of Vehicle***
114282Warranty extensionAug 26, 2026***Recall Completion Prior to Sale of Vehicle***
S2508000029Service bulletinAug 14, 2026Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable”…
S2508000012Service bulletinJun 25, 2025Customer Indicates Collision Avoidance System/Blind Spot Alert Cluster Message
0800824AService bulletinJan 20, 2024Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed…
1800424Service bulletinJan 17, 2024Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inves…
0800824Service bulletinJan 6, 2024Radio Over The Air Update to U29.42 Software Version Customers may also experience one or more of the following: ? Blank phone widget disp…
S238A000049Service bulletinOct 21, 2023SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep S2324000012 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S2324000012 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does S2324000012 cover?

The manufacturer filed it against 2 model years: 2023 Jeep Grand Wagoneer, 2023 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.