Stellantis bulletin S238A000049
What it saysSXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Oct 21, 2023, received Dec 18, 2023, about the back over prevention. It names 23 model years across Jeep, Ram, Dodge and Chrysler (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
Get the next Stellantis bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S238A000049 | Service bulletin | Oct 21, 2023 | 10247444 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 7 model years
Ram 10 model years
Also filed against model years this site has no page for: 2022 Ram 4500; 2023 Ram 4500; 2022 Ram 5500; 2023 Ram 5500.
Dodge 2 model years
Chrysler 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Stellantis bulletins for one of these models
A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 19 model years this bulletin names have filed 4,311 complaints with NHTSA since 2015.
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable.
2022 Dodge Durango · Back Over Prevention · filed with NHTSA Nov 22, 2024
It seems that some of the standard safety features are unavailable or missing due to some reason which is mentioned in the optional equipment. below two things seem to be missing: 1. Safety sphere 2. ParkSense Rear Park Assist Additionally, there is also a recall on this vehicle regarding the safety issue.
2022 Chrysler Pacifica · Back Over Prevention · filed with NHTSA Feb 6, 2023
The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Chrysler Pacifica · Back Over Prevention · filed with NHTSA Jun 24, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group41 other manufacturer communications filed against these Stellantis models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114283 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| 114282 | Warranty extension | Aug 26, 2026 | ***Recall Completion Prior to Sale of Vehicle*** |
| S2508000029 | Service bulletin | Aug 14, 2026 | Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable”… |
| S2608000030 | Service bulletin | Jul 1, 2026 | Park Assist Unavailable Message Displayed in The Cluster |
| 9100850 | Service bulletin | Jun 24, 2026 | When dealers search for WD (68530334AA) or RU (68227397AH) analog rear view camara part number for a repair/replacement part, we want to not… |
| 08-135-26 | Service bulletin | Mar 25, 2026 | PROXI Alignment and Drive Calibration: Park Assist Module (PAM) The vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): SY… |
| S2508000097 | Service bulletin | Oct 31, 2025 | Driver And Passenger Blind Spot Camera View Soft Key On Radio Screen Displays Surround Camera View Instead |
| S2508000070 | Service bulletin | Aug 27, 2025 | Service Park Assist Message Displayed on The Instrument Panel Cluster (IPC), Park Assist System Inoperative |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S238A000049 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S238A000049 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S238A000049 cover?
The manufacturer filed it against 23 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager, 2023 Dodge Durango, 2022 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.