Jeep bulletin 9100738 Rev 1
What it saysIssue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Dec 15, 2025, received Dec 17, 2025, about the structure — 2 documents under this number: 9100738 and 1 more. It names 6 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIssue Description In JL/JT vehicles, the front carpets have a perforated section below the drain plug instead of a fully punched-out hole. This causes several problems: . Dealers often install all-weather mats without removing the carpet cutout, which completely blocks the drain. . Missing drain plug claims occur because the plug is not clearly visible. . Customers find it difficult to locate and access the drain plug, especially when the vehicle is muddy. Correct Installation Method for Mopar All-Weather Floor Mats To ensure proper drainage, follow these steps: 1. Identify the Issue: . Some owners place the all-weather mats directly over the carpet, blocking the drain hole even though the mat has a drain port. 2. Locate the Carpet Cutout: . Under the mat area, there is a pre-cut carpet section designed to be removed. 3. Remove the Carpet Piece and Plug: . Lift or cut out the small square of carpet to expose the metal floor. . Remove the rubber drain plug from the Jeeps floor. 4. Install the Floor Mat: . Place the all-weather mat back into position. . Align the mats built-in drain tube with the drain hole on the floor to form a proper seal. 5. Reinstall the Plug into the Mat: . Insert the drain plug (removed from the floor) into the drain hole on the mat. . This allows you to open the plug anytime to wash out dirt or water without removing the mats. Benefits . Enables washing the mats with a hose while they remain inside the vehicle; water drains directly to the ground instead of soaking the carpet. . Prevents water from getting trapped under the mat, avoiding carpet damage.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100738 Rev 1 | Service bulletin | Dec 15, 2025 | 11026802 | |
| 9100738 | Service bulletin | Dec 10, 2025 | 11026661 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 1,111 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group64 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-050-26 | Service bulletin | Oct 20, 2026 | LED Tail Lamp Side Marker Plastic Cracking Customers may comment on the following: SYMPTOM: ● One or both LED tail lamp side marker plastic… |
| 23-044-26 REV. B | Service bulletin | Oct 8, 2026 | Windshield Wiper Blade Flipped Customers must experience one or more of the following: SYMPTOM: ● Streaking wiper blade. ● Buzz, squeak or r… |
| 23-039-26 REV. A | Service bulletin | Sep 24, 2026 | Steel Hood Vent Gap Customers may comment on one or more of the following: SYMPTOM: ● Gap between Steel Hood Vent and Performance Hood Fig.… |
| 23-043-26 | Service bulletin | Sep 11, 2026 | Powertrain Control Module (PCM) Bracket Not Properly Secured Customers may comment on the following: SYMPTOM: ● Buzz, Squeak or Rattle (BSR)… |
| 23-036-26 | Service bulletin | Aug 25, 2026 | Water Leak In Rear Cargo Area Customers may comment on the following: SYMPTOM: ● Water leak in the rear cargo area. |
| ID-25-11 REV.C | Warranty extension | Aug 12, 2026 | ID-25-11 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| D-25-15 REV.C | Warranty extension | Aug 12, 2026 | D-25-15 Rev. C Aluminum Filiform Corrosion Warranty Policy and Vehicle Digital Imaging (VDI) Pre-Approval Process - ALL Vehicles |
| 113792 | Service bulletin | Aug 3, 2026 | PAD - INSTRUMENT PANEL |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100738 Rev 1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100738 Rev 1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100738 Rev 1 cover?
The manufacturer filed it against 6 model years: 2026 Jeep Gladiator, 2025 Jeep Gladiator, 2024 Jeep Gladiator, 2026 Jeep Wrangler, 2025 Jeep Wrangler, 2024 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.