Jeep bulletin 9100244
What it saysDOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Oct 23, 2023, received Dec 18, 2023, about the vehicle speed control. It names 10 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFRT DOOR HINGE - DOOR CHECK If the front door check strap physically breaks or cracks, please call FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the broken part and email the pictures to FCA Redacted Content.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100244 | Service bulletin | Oct 23, 2023 | 10247410 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 4,327 complaints with NHTSA since 2015. 76 of them name Vehicle Speed Control — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Jeep Gladiator. The contact stated that while attempting to shift the vehicle into first gear, the vehicle unexpectedly accelerated up to approximately 25 MPH without the accelerator pedal being depressed. There was no warning light illuminated.
2024 Jeep Gladiator · Vehicle Speed Control · filed with NHTSA Nov 20, 2025 · ODI 11700578
The contact owns a 2022 Jeep Gladiator. The contact stated while approaching a stop sign and attempting to place his foot on the brake pedal, the contact’s foot became caught between the brake pedal and the accelerator pedal.
2022 Jeep Gladiator · Vehicle Speed Control · filed with NHTSA Jan 30, 2023 · ODI 11504485
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100244 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100244 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100244 cover?
The manufacturer filed it against 10 model years: 2024 Jeep Gladiator, 2023 Jeep Gladiator, 2022 Jeep Gladiator, 2021 Jeep Gladiator, 2020 Jeep Gladiator Pickup, 2024 Jeep Wrangler and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.