Jeep bulletin 9100217
What it saysMotor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Sep 6, 2023, received Oct 30, 2023, about the engine — 2 documents under this number. It names 6 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMotor, Power Running Board For issues with a stuck or binding power side step, DO NOT replace the motor or hinge(s). The hinges must be cleaned and lubricated at regular intervals. See latest version of Star Online #S2223000044, the vehicle owner's manual, or published service information in Service Library. Replacements of the motor and hinge assembly due to lack of maintenance could be subject to chargeback.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100217 | Service bulletin | Sep 6, 2023 | 10248504 | not found |
| 9100217 | Service bulletin | Sep 6, 2023 | 10244343 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 573 complaints with NHTSA since 2015. 254 of them name Engine, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving approximately 52 MPH, the cruise control inadvertently disengaged and the vehicle was unable to accelerate as needed. There was an unknown warning light illuminated, and a message to service the vehicle was displayed. The vehicle was not diagnosed or repaired.
2022 Jeep Grand Wagoneer · Power Train · filed with NHTSA Jul 29, 2022 · ODI 11476499
As I was pulling up to a red light, the vehicle threw itself into park and completely stopped and would not move. I was unable to put gear into drive. Thankfully, I was not going at full speed. After a couple minutes, I was able to put my foot on brake to restart the car. At this point, the engine and battery light were on as well.
2022 Jeep Wagoneer · Engine · filed with NHTSA Sep 16, 2022 · ODI 11484797
While driving in Oyster Bay NY on a mild day, around 75-80 degrees, engine fan started get louder and louder as if the truck was in a high heat condition. Fan only kept getting louder, i was able to access the digtial temperature gauge and temp was reading over 250 degrees. However no warning light or message came onto the screen.
2024 Jeep Wagoneer · Engine · filed with NHTSA Nov 1, 2026 · ODI 11774977
In depth: 2023 Jeep Wagoneer engine problems → · 2022 Jeep Wagoneer engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group59 other manufacturer communications filed against these Jeep models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100949 | Service bulletin | Oct 20, 2026 | oil filter If an engine oil leak develops from gasket of a newly installed MOPAR engine oil filter, please replace it with an equivalent BPr… |
| 18-083-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-082-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-074-26 | Service bulletin | Oct 10, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 9100861 | Service bulletin | Aug 18, 2026 | PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF and let the after-run… |
| 09-012-26 | Service bulletin | Jun 18, 2026 | Oil Pan Leak Customers may experience the following: SYMPTOM: ● 'Low Oil Level' message on in the Instrument Panel Cluster (IPC). ● Oil Leak… |
| 9100832 | Service bulletin | Jun 9, 2026 | Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F - Engine Systems /… |
| 9100790 | Service bulletin | Mar 26, 2026 | Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to confirm the leak pers… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100217 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100217 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100217 cover?
The manufacturer filed it against 6 model years: 2024 Jeep Grand Wagoneer, 2023 Jeep Grand Wagoneer, 2022 Jeep Grand Wagoneer, 2024 Jeep Wagoneer, 2023 Jeep Wagoneer, 2022 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.