Jeep bulletin 9100175
What it saysSunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 8, 2023, received Aug 21, 2023, about the power train. It names 3 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSunroof power express open/close Due to Dual Pane Sunroof switches being returned with no trouble found, proper diagnosis and testing needs to be done before replacing the switch. There is Diagnostic and Testing documentation available for this part in service Library to check the switch before replacing the part. For additional assistance, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100175 | Service bulletin | Jun 8, 2023 | 10240959 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 661 complaints with NHTSA since 2015. 364 of them name Electrical System, Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Jeep Grand Cherokee, the 18 owners who gave an odometer reading for Electrical System reported it at a median of 20,900 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139
The contact owns a 2023 Jeep Wagoneer. The contact received notification of Customer Satisfaction Program 13B (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Jeep Wagoneer · Power Train · filed with NHTSA Apr 15, 2024 · ODI 11583108
I bought this vehicle used form Carmax, <12000 miles. Drove about 12 miles, when while parking I noticed the car stopped and asked to start engine and engage gear again. Didn't think much of it. Then started driving again and the check engine light turned on.
2023 Jeep Wagoneer · Electrical System · filed with NHTSA Oct 12, 2024 · ODI 11619503
In depth: 2022 Jeep Grand Cherokee electrical problems → · 2022 Jeep Grand Cherokee transmission and drivetrain problems → · 2023 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group116 other manufacturer communications filed against these Jeep models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-383-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| S2621000004 | Service bulletin | Sep 30, 2026 | The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec… |
| 114477 | Service campaign | Sep 4, 2026 | Revised Customer Satisfaction Notification 74D – Powertrain Modules Software Update Dealer Notification The powertrain modules software on a… |
| 114026 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 80D The powertrain modules software on about 3,300… |
| 114025 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 79D The powertrain modules software on about 36 of the a… |
| 114023 | Service campaign | Aug 12, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 74D SYMPTOM DESCRIPTION The powertrain modules software… |
| 79D | Service campaign | Aug 1, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Powertrain Modules Software Update 79D The powertrain modules software on about 36 of the a… |
| 74D | Service campaign | Aug 1, 2026 | CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 74D Powertrain Modules Software Update The powertrain modules software on about 18,900 of t… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100175 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100175 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 9100175 cover?
The manufacturer filed it against 3 model years: 2022 Jeep Grand Cherokee, 2023 Jeep Grand Wagoneer, 2023 Jeep Wagoneer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.