Jeep bulletin 23-026-24 REV. A
What it says"Front Door Nameplate is Loose Customers may experience the following: The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 10, 2024, received Jun 7, 2024, about the structure. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Front Door Nameplate is Loose Customers may experience the following: ● The left, right or both front door nameplates or flags are not adhering (loose) to the door panel. Letters may have fallen off Fig. 1 from the nameplate assembly. This bulletin involves inspecting both front door nameplate assemblies for missing or loose letters/flag and possibly replacing one or both front door nameplate assemblies."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-026-24 REV. A | Service bulletin | May 10, 2024 | 11001227 | PDF, 153 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68571724AA | Nameplate, Grand | — | eBay Motors → |
| 68571725AA | Nameplate, Grand | — | eBay Motors → |
| 68549288AA | Nameplate, Grand | — | eBay Motors → |
| 68549289AA | Nameplate, Grand | — | eBay Motors → |
| 68549292AA | Nameplate, Grand | — | eBay Motors → |
| 68549293AA | Nameplate, Grand | — | eBay Motors → |
| 68549290AA | Nameplate, Grand | — | eBay Motors → |
| 68549291AA | Nameplate, Grand | — | eBay Motors → |
| 68568684AA | Nameplate, Grand | — | eBay Motors → |
| 68568685AA | Nameplate, Grand | — | eBay Motors → |
| 68568696AA | Nameplate, Grand | — | eBay Motors → |
| 68568697AA | Nameplate, Grand | — | eBay Motors → |
| 68516572AB | Nameplate, Grand | — | eBay Motors → |
| 68516573AB | Nameplate, Grand | — | eBay Motors → |
| 68568694AA | Nameplate, Grand | — | eBay Motors → |
| 68568695AA | Nameplate, Grand | — | eBay Motors → |
| 68568682AA | Nameplate, Grand | — | eBay Motors → |
| 68568683AA | Nameplate, Grand | — | eBay Motors → |
| 68571722AA | Nameplate, Grand | — | eBay Motors → |
| 68571723AA | Nameplate, Grand | — | eBay Motors → |
| 68524488AA | Nameplate, Grand | — | eBay Motors → |
| 68524489AA | Nameplate, Grand | — | eBay Motors → |
| 68516570AB | Nameplate, Grand | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 23-01-18-9E | Nameplate, Door - Inspect Left and Right (1 - Semi-Skilled) 6 - Electrical and Body… | 0.2 hrs |
| 23-01-18-9F | Nameplate, Door - Inspect and Replace One Side (1 - Semi-Skilled) 6 - Electrical and… | 0.5 hrs |
| 23-01-18-9G | Nameplate, Door - Inspect and Replace Left and Right (1 - Semi-Skilled) 6 -… | 0.8 hrs |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 604 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group73 other manufacturer communications filed against these Jeep models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 115211 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 115210 | Service bulletin | Oct 14, 2026 | HEADLAMP |
| 114946 | Warranty extension | Sep 30, 2026 | FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
| 114937 | Warranty extension | Sep 30, 2026 | Warranty Newsletter – Volume 12, Issue 7 |
| 114721 | Service bulletin | Sep 23, 2026 | APPLIQUE - FRONT DOOR |
| 23-041-26 | Service bulletin | Sep 3, 2026 | Missing All Weather Floor Mats Customers may comment on the following: SYMPTOM: ● Missing all weather floor mats This bulletin involves inst… |
| 9100889 | Service bulletin | Aug 28, 2026 | SEAL, Sunroof, Interior Prior to replacing this part, please ensure the repair is due to issues other than water leaks. This seal is exclusi… |
| 9100345 | Service bulletin | Aug 26, 2026 | "Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to col… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 23-026-24 REV. A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-026-24 REV. A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 23-026-24 REV. A cover?
The manufacturer filed it against 2 model years: 2023 Jeep Cherokee, 2023 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 5 Oct 2022 – 6 Jun 2023 — the build date is on the certification label in the driver’s door jamb.