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Federal filingsHome›Bulletins›Jeep› 103475
Manufacturer communication · Service bulletin · 2 brands

Stellantis bulletin 103475

Stellantis filed this with NHTSA as a service bulletin dated Feb 24, 2025, received Mar 4, 2025, about the power train. It names 6 model years across Jeep and Ram (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

VALVE BODY & CONTROL UNIT - TRANSMISSION

Kind Service bulletin Manufacturer date Feb 24, 2025 Received by NHTSA Mar 4, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
103475Service bulletinFeb 24, 202511014903PDF, 203 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Stellantis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 654 complaints with NHTSA since 2015. 90 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459. The P2459 code indicates an issue with the diesel particulate filter (DPF) regeneration frequency in diesel vehicles.

2024 Ram 3500 · Power Train · filed with NHTSA Aug 13, 2025 · ODI 11680515

When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous

2024 Ram 2500 · Power Train · filed with NHTSA Jun 29, 2025 · ODI 11670093

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

133 other manufacturer communications filed against these Stellantis models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
08-383-26Service bulletinOct 20, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
S2621000004Service bulletinSep 30, 2026The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tec…
114739Service bulletinSep 24, 2026TRANSMISSION KIT - WITH TORQUE CONVERTER
08-302-26Service bulletinAug 1, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must…
08-289-26Service bulletinJul 30, 2026Transmission Control Module (TCM) Diagnostic Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must S…
18-067-26Service bulletinJul 14, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus…
18-066-26Service bulletinJul 8, 2026Seed Request Denied During Technicians may experience the following: SYMPTOM: ● The scan tool displays the message "Seed Request denied" whe…
21-053-26Service bulletinJul 3, 2026Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Stellantis 103475 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 103475 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 103475 cover?

The manufacturer filed it against 6 model years across 2 brands (Jeep and Ram): 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2025 Ram 2500, 2024 Ram 2500, 2025 Ram 3500, 2024 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.