Stellantis bulletin 0900923b
What it saysEngine makes an abnormal ticking noise. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated May 20, 2023, received Jul 31, 2023, about the engine. It names 12 model years across Jeep, Ram, Dodge and Chrysler (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEngine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 0900923b | Service bulletin | May 20, 2023 | 10239996 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 6 model years
Ram 2 model years
Dodge 2 model years
Chrysler 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 2,871 complaints with NHTSA since 2015. 657 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving at highway speed the vehicle flashed a vehicle and I’ll shut down sign. A red turtle flashed and the vehicle began to decelerate. Had to pull over to a less than safe sand shoulder. Had highway speed traffic directly behind me. Dealership pulled codes related to the transmission. No previous issues or sign thereof. 25k miles
2023 Chrysler Pacifica · Engine · filed with NHTSA Apr 3, 2025 · ODI 11652655
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck.
2022 Dodge Durango · Engine · filed with NHTSA Mar 23, 2025 · ODI 11649967
Was driving down the highway, warning lights on the dashboard illuminated. Lost power, engine and electrical power. Message to place Jeep in park came on. Pulled car to shoulder. It would not start for two hours. Tow truck arrived. Jeep would start. Taken to Jeep dealership and nothing was found wrong with it.
2023 Jeep Wrangler · Engine · filed with NHTSA May 16, 2023 · ODI 11522288
In depth: 2023 Chrysler Pacifica engine problems → · 2022 Chrysler Pacifica engine problems → · 2023 Jeep Grand Cherokee engine problems → · 2022 Jeep Grand Cherokee engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group153 other manufacturer communications filed against these Stellantis models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 09-027-26 | Service bulletin | Oct 17, 2026 | Engine Coolant Leak The customer may comment on the following: SYMPTOM: ● There is an external coolant leak near the exhaust side of the eng… |
| 115228 | Service bulletin | Oct 15, 2026 | HOSE AND TUBE - HEATER SUPPLY AND RETURN |
| 115227 | Service bulletin | Oct 15, 2026 | HOSE AND TUBE - HEATER SUPPLY AND RETURN |
| 115202 | Service campaign | Oct 14, 2026 | Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification |
| 66D Combo Rev2 | Service campaign | Oct 7, 2026 | Revised Customer Satisfaction Notification 66D – Spark Plugs - Dealer Notification |
| 09-013-26 | Service bulletin | Sep 30, 2026 | Engine Runs Rough Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or m… |
| S2609000006 | Service bulletin | Sep 29, 2026 | P000B Bank 1 Cam 2 Position Slow Response - Malfunction Indicator Light (MIL) - Check Engine Light (CEL) |
| 09-023-26 | Service bulletin | Sep 25, 2026 | Umbrella Valve Seal Missing From Cylinder Head Cover Vehicle may exhibit a MIL-ON. SYMPTOM: Upon inspection the technician may find that one… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 0900923b a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0900923b repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 0900923b cover?
The manufacturer filed it against 12 model years across 4 brands (Jeep, Ram, Dodge and Chrysler): 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Dodge Durango, 2022 Dodge Durango, 2023 Jeep Gladiator, 2022 Jeep Gladiator and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.