Jeep bulletin 08-138-24
What it says"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 5.15 to 5.43 Customers may experience one or more of the following: Remote door lock and unlock commands sent from the Jeep mobile… NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jun 6, 2024, received Jun 12, 2024, about the electrical system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 5.15 to 5.43 Customers may experience one or more of the following: ● Remote door lock and unlock commands sent from the Jeep mobile app fail. ● After saving the edited charge or climate schedule in the radio, the mobile app reverts it back to the schedule set on the Jeep mobile app. ● Remote operation ignition on remote start not working. ● Customer not receiving a monthly email containing the VHR (Vehicle Health Report). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 5.15 to 5.43. NOTE: National launch for this FOTA update is expected to begin June 14, 2024."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-138-24 | Service bulletin | Jun 6, 2024 | 11001566 | PDF, 170 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 1,353 complaints with NHTSA since 2015. 775 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Wrangler, the 64 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Jeep Wrangler · Electrical System · filed with NHTSA Feb 7, 2025 · ODI 11641357
The contact owns a 2023 Jeep Wrangler 4XE. The contact received a recall letter from the manufacturer for NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Jeep Wrangler · Electrical System · filed with NHTSA Nov 25, 2025 · ODI 11701489
In depth: 2024 Jeep Wrangler electrical problems → · 2023 Jeep Wrangler electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group210 other manufacturer communications filed against the Jeep Wrangler under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-298-26 | Service bulletin | Oct 17, 2026 | Instrument Panel Cluster (IPC) Blank XZ1 Warranty Extension Customers may experience the following: SYMPTOM: ● **A blank electronic vehicle… |
| 9100935 | Service bulletin | Oct 14, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
| S2608000038 | Service bulletin | Oct 10, 2026 | High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
| 08-367-26 | Service bulletin | Oct 9, 2026 | Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 08-366-26 | Service bulletin | Oct 9, 2026 | Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 08-365-26 | Service bulletin | Oct 9, 2026 | Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 08-364-26 | Service bulletin | Oct 9, 2026 | Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
| 08-363-26 | Service bulletin | Oct 9, 2026 | Flash: Drivetrain Control Module (DTCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 08-138-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-138-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-138-24 cover?
The manufacturer filed it against 2 model years: 2024 Jeep Wrangler, 2023 Jeep Wrangler. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.