Stellantis bulletin 08-125-24
What it says"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated May 11, 2024, received Jun 7, 2024, about the electrical system. It names 7 model years across Jeep, Dodge and Chrysler (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-125-24 | Service bulletin | May 11, 2024 | 11001230 | PDF, 168 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 1 model year
Dodge 2 model years
Chrysler 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 1,259 complaints with NHTSA since 2015. 436 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Jeep Compass, the 21 owners who gave an odometer reading for Electrical System reported it at a median of 12,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Please see uploaded documents for a personal account of all issues on the 2022 Jeep Compass. Yes, it is available for inspection. No warning indications prior to incidents. I went to dealership & they are aware of issues with the mechanical & electrical system, however they did not offer any resolution.
2022 Jeep Compass · Electrical System · filed with NHTSA Jan 26, 2023 · ODI 11503850
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH.
2021 Chrysler Pacifica · Electrical System · filed with NHTSA Dec 13, 2023 · ODI 11559866
I just recently used my cruise control for the first time since I purchased my vehicle. After my speed was reached and without me touching anything my van started going crazy so it seemed all on its own it continued to pick up speed and high rates of speed very high rates .
2022 Chrysler Voyager · Electrical System · filed with NHTSA Dec 22, 2025 · ODI 11706437
In depth: 2022 Chrysler Pacifica electrical problems → · 2021 Chrysler Pacifica electrical problems → · 2022 Jeep Compass electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group329 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-391-26 | Service bulletin | Oct 22, 2026 | Not applicable to vehicles built for US market. Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● T… |
| ID-26-39 | Warranty extension | Oct 21, 2026 | ID-26-39 (XE2) Liftgate Tail Lamp Assembly - Select 2018 - 2024 Dodge Durango (WD) |
| D-26-19 | Warranty extension | Oct 21, 2026 | D-26-19 (XE2) Liftgate Tail Lamp Assembly - Select 2018 - 2024 Dodge Durango (WD) |
| 08-381-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 08-380-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 08-379-26 | Service bulletin | Oct 17, 2026 | Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o… |
| 9100942 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
| 9100941 | Service bulletin | Oct 15, 2026 | FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 08-125-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-125-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-125-24 cover?
The manufacturer filed it against 7 model years across 3 brands (Jeep, Dodge and Chrysler): 2022 Chrysler Pacifica, 2021 Chrysler Pacifica, 2022 Chrysler Voyager, 2021 Chrysler Voyager, 2022 Dodge Durango, 2021 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.