Jaguar bulletin SFCC_JUN2023_34
What it saysCustomers may report a change of Jaguar drive control to 'Comfort' mode, without driver input. NHTSA’s full summary ↓
Jaguar filed this with NHTSA as a service bulletin dated Jun 26, 2023, received Jul 10, 2023, about the electrical system. It names 6 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SFCC_JUN2023_34 | Service bulletin | Jun 26, 2023 | 10239012 | PDF, 141 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 27 complaints with NHTSA since 2015. 5 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle.
2018 Jaguar E-Pace · Electrical System · filed with NHTSA Jul 8, 2024 · ODI 11600232
At random intervals, the engine fan go into a 'roar' at 100% RPM and not stop until the car is shut off. This occurs regardless of the outside temperature (summer at 90f, winter at 30f aka just now). The fan noise is not proportional to the engine RPM and remains constant once it starts.
2019 Jaguar E-Pace · Electrical System · filed with NHTSA Jan 5, 2020 · ODI 11297273
When coming to a stop the or even when trying to pull out the vehicle will shut off and you have to turn the car off to restart it and then switch back to drive and then the vehicle will go but it may turn off again if coming to a stop
2019 Jaguar E-Pace · Electrical System · filed with NHTSA Oct 10, 2025 · ODI 11692592
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group26 other manufacturer communications filed against the Jaguar E-Pace under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jaguar list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| H474 Jaguar 20MAR26 | Other | Mar 20, 2026 | Software Over The Air (SOTA) updates are failing to complete |
| SSM76412 - 10MAR26 | Other | Mar 10, 2026 | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. |
| 252602.027 - 12FEB26 | Service bulletin | Feb 12, 2026 | Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge. |
| TUCC_JUL2025_32 | Other | Jul 12, 2025 | Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in. |
| TUCC_JUN2025_43 | Other | Jun 13, 2025 | The SOTA Campaign number displayed in the software update screen in the vehicle is only updated when a SOTA campaign completes successfully. |
| TUCC_APR2025_18 | Other | Apr 11, 2025 | Leaking windshield that caused the water ingress on the electrical component. |
| SSM76281 | Other | Feb 21, 2025 | Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V sys… |
| Jaguar_H474_21FEB25 | Other | Feb 21, 2025 | A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Doma… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jaguar, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jaguar SFCC_JUN2023_34 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SFCC_JUN2023_34 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SFCC_JUN2023_34 cover?
The manufacturer filed it against 6 model years: 2023 Jaguar E-Pace, 2022 Jaguar E-Pace, 2021 Jaguar E-Pace, 2020 Jaguar E-Pace, 2019 Jaguar E-Pace, 2018 Jaguar E-Pace. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.