Infiniti bulletin ITB22-021C
What it saysSERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. NHTSA’s full summary ↓
Infiniti filed this with NHTSA as a service bulletin dated Sep 19, 2024, received Oct 22, 2024, about the seat belts. It names 13 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicle owner’s manual. Figure 1 Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle. Seat Belt Warning Light for driver and front passenger.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ITB22-021C | Service bulletin | Sep 19, 2024 | 11009065 | PDF, 221 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Infiniti Redundant QX50.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 100 complaints with NHTSA since 2015.
Our granddaughter was in the 3rd row seat with a seat belt. We think she put the shoulder part behind her back. After she unbuckled, she tried to exit but the seat belt ILR locked her in. The seat belt wrapped around her waist and locked her in. She could not move - or get out. We tried for 30 mins and finally cut the seat belt.
2024 Infiniti QX60 · Seat Belts · filed with NHTSA Oct 16, 2025 · ODI 11693933
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seat belts
Source: same model, same component group1 other manufacturer communication filed against these Infiniti models under the same component group (seat belts), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ITB22-021B | Service bulletin | Nov 2, 2023 | SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous v… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Infiniti, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Infiniti ITB22-021C a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ITB22-021C repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does ITB22-021C cover?
The manufacturer filed it against 13 model years: 2024 Infiniti Q50, 2023 Infiniti Q50, 2024 Infiniti QX50, 2024 Infiniti QX55, 2023 Infiniti QX55, 2024 Infiniti QX60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.