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Manufacturer communication · Service campaign

Hyundai service campaign TDR

Hyundai filed this with NHTSA as a service campaign dated Jul 8, 2025, received Jul 15, 2025, about the power train — 1 document under this number: 25-01-042H TSB. It names 3 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2024MY Kona Electric (SX2 EV) and 2023-2024MY IONIQ 5 (NE EV) vehicles are equipped with a Motor and Reduction Gear System, also known as Motor-Gear Driven Unit (MGDU), that may have received an incorrect amount of oil/fluid during manufacturing. In some cases, the motor and/or reduction gear can produce a grinding/whining noise during operation. Follow the procedures in this bulletin to drain the existing oil and replace it with new oil to resolve this condition.

Manufacturer campaign id TDR Kind Service campaign Manufacturer date Jul 8, 2025 Received by NHTSA Jul 15, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-01-042H TSBService campaignJul 8, 202511020692not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai TDR a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TDR repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does TDR cover?

The manufacturer filed it against 3 model years: 2024 Hyundai Ioniq 5, 2023 Hyundai Ioniq 5, 2024 Hyundai Kona. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.