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Manufacturer communication · Service bulletin

Hyundai bulletin TBJ

What it saysSome 2024MY Tucson (NX4A) vehicles may have the incorrect software for the AVN 5th Gen Wide system. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated May 8, 2024, received Jun 5, 2024, about the electrical system — 1 document under this number: 24-01-035H. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built 18 Aug 2023 – 22 Aug 2023 “Produced 8/18/2023 – 8/22/2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2024MY Tucson (NX4A) vehicles may have the incorrect software for the AVN 5th Gen Wide system. This incorrect software may result in some functions and images not matching the Owner’s Manual. Follow the procedure in this TSB to update the software to the correct version.

Manufacturer campaign id TBJ Kind Service bulletin Manufacturer date May 8, 2024 Received by NHTSA Jun 5, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-035HService bulletinMay 8, 202411000940PDF, 505 KB

What the document itself lists

The manufacturer titles it “AVN 5TH GEN WIDE SOFTWARE UPDATE”.

Labour operation and the time the manufacturer allows

OperationDescriptionTime
30DA27R0AVN Software Update0.3 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 152 complaints with NHTSA since 2015. 27 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, while attempting to enter the vehicle, the key fob failed to function as intended. The contact was unable to unlock the doors to the vehicle. The contact noticed that the battery was completely drained.

2024 Hyundai Tucson · Electrical System · filed with NHTSA Sep 10, 2025 · ODI 11686438

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

46 other manufacturer communications filed against the Hyundai Tucson under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.

NumberKindDatedNHTSA’s summary
P38Service bulletinOct 29, 2026Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of t…
26-GI-003HService bulletinOct 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So…
26-EM-014HService bulletinSep 16, 2026Some Tucson (TL) vehicles equipped with a 2.0L engine may exhibit a continued DTC P132600 after an ECM logic update has been performed per T…
26-BE-025HService bulletinAug 21, 2026Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain du…
26-EE-007HService bulletinJun 17, 2026Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cool…
26-GI-002HService bulletinMay 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So…
LA21Warranty extensionMay 5, 2026Certain Tucson (NX4A) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Communication Unit (CCU) software.…
9C0Service campaignApr 8, 2026Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasiona…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai TBJ a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TBJ repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does TBJ cover?

The manufacturer filed it against 1 model year: 2024 Hyundai Tucson. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 18 Aug 2023 – 22 Aug 2023 — the build date is on the certification label in the driver’s door jamb.