Hyundai service campaign T9L
What it saysCertain Santa Fe Hybrid (TM HEV) and Tucson Hybrid (NX4 HEV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant)… NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service campaign dated Sep 23, 2025, received Oct 1, 2025, about the engine — 1 document under this number: 25-01-065H TSB. It names 3 model years (2021–2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Certain Santa Fe Hybrid (TM HEV) and Tucson Hybrid (NX4 HEV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoir tank. The coolant flow may be restricted by debris, causing abnormally high Electric Water Pump (EWP) speed. This TSB contains instructions for confirming high RPMs in the EWP, then using the Coolant Flushing Equipment Set to flush and clean debris from the various cooling system circuits. The existing blue coolant, Electric Vehicle Battery System Coolant (BSC-2), will be used to flush the system. Then the coolant will be replaced with new pink coolant (LLC-10).
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-01-065H TSB | Service campaign | Sep 23, 2025 | 11023405 | PDF, 1,369 KB |
What the document itself lists
The manufacturer titles it “COOLING SYSTEM CIRCUIT DEBRIS DISCHARGE”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 00232-19098 | gallon | — |
| 25328-B1000QQH | Label | — |
Read by machine from the document NHTSA serves (15 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 966 complaints with NHTSA since 2015. 281 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Hyundai Tucson, the 21 owners who gave an odometer reading for Engine reported it at a median of 29,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning.
2022 Hyundai Tucson · Engine · filed with NHTSA Feb 3, 2023 · ODI 11505484
The contact owns a 2021 Hyundai Santa Fe. The contact stated while driving 50 MPH, the vehicle failed to respond while the accelerator pedal was depressed. The vehicle was taken to a local dealer where it was diagnosed that the camshaft sensor needed to be replaced.
2021 Hyundai Santa Fe · Engine · filed with NHTSA Jul 8, 2024 · ODI 11600067
2022 Hyundai Santa Fe Plug-in Hybrid, confirming the exact symptom “the gasoline engine continues running after the vehicle is switched off.” the vehicle is on and your burn fuel and if the fuel tank is full then some major issue may occur
2022 Hyundai Santa Fe · Engine · filed with NHTSA Aug 6, 2026 · ODI 11755321
In depth: 2022 Hyundai Santa Fe engine problems → · 2022 Hyundai Tucson engine problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group33 other manufacturer communications filed against these Hyundai models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9C7 | Service campaign | Oct 9, 2026 | Certain Santa Fe Hybrid (TM HEV), Santa Fe Plug-in Hybrid (TM PHEV), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles… |
| 26-EM-017H | Service bulletin | Oct 8, 2026 | Certain Palisade (LX2) and Santa Fe (NC) vehicles equipped with Lambda II 6-cylinder engines may exhibit higher-than-expected engine oil con… |
| 26-EM-016H | Service bulletin | Oct 8, 2026 | Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the… |
| 26-EM-015H | Service bulletin | Oct 7, 2026 | Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides t… |
| 9C2 | Service campaign | May 21, 2026 | Certain 2019 – 2020 model year Santa Fe, 2017 – 2018 model year Santa Fe Sport, 2015 – 2019 model year Sonata, and 2018 – 2021 model year Tu… |
| 26-EE-003H | Service bulletin | Apr 18, 2026 | Some vehicles may exhibit difficulty starting in cold weather. This bulletin provides the procedure to perform an inspection on the starter… |
| T6G | Warranty extension | Mar 26, 2026 | This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01… |
| T6G TXXM | Warranty extension | Mar 26, 2026 | This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai T9L a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the T9L repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does T9L cover?
The manufacturer filed it against 3 model years: 2022 Hyundai Santa Fe, 2021 Hyundai Santa Fe, 2022 Hyundai Tucson. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 18 Dec 2020 – 27 Sep 2021; 2022 Tucson Hybrid (NX4 PHEV): built 21 Jan 2021 – 30 Oct 2021 — the build date is on the certification label in the driver’s door jamb.