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Manufacturer communication · Service campaign

Hyundai service campaign SERVICE CAMPAIGN TBV

Hyundai filed this with NHTSA as a service campaign dated Sep 11, 2024, received Sep 25, 2024, about the electrical system — 1 document under this number: 24-01-050H-1. It names 8 model years (2016–2019). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides instructions to update the 4th generation AVN head unit software to ensure the SIM Over The Air function for the Bluelink service is operating properly.

Manufacturer campaign id SERVICE CAMPAIGN TBV Kind Service campaign Manufacturer date Sep 11, 2024 Received by NHTSA Sep 25, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-050H-1Service campaignSep 11, 202411008009not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai SERVICE CAMPAIGN TBV a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SERVICE CAMPAIGN TBV repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SERVICE CAMPAIGN TBV cover?

The manufacturer filed it against 8 model years: 2017 Hyundai Elantra, 2019 Hyundai Santa Fe, 2018 Hyundai Santa Fe, 2017 Hyundai Santa Fe, 2017 Hyundai Sonata, 2016 Hyundai Sonata and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.