Hyundai service campaign SERVICE CAMPAIGN TBV
What it saysThis bulletin provides instructions to update the 4th generation AVN head unit software to ensure the SIM Over The Air function for the Bluelink service is operating properly. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service campaign dated Sep 11, 2024, received Sep 25, 2024, about the electrical system — 1 document under this number: 24-01-050H-1. It names 8 model years (2016–2019). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides instructions to update the 4th generation AVN head unit software to ensure the SIM Over The Air function for the Bluelink service is operating properly.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-050H-1 | Service campaign | Sep 11, 2024 | 11008009 | PDF, 679 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 8 model years this bulletin names have filed 7,280 complaints with NHTSA since 2015. 782 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2016 Hyundai Tucson, the 100 owners who gave an odometer reading for Electrical System reported it at a median of 60,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
While driving the car getting error message on dashboard "Check Hybrid System Turn Off Engine", The Gas engine turn off and switch to continue on electric till able to pull on the side of the road. Turn Off engine, wait a min. Start car again and working fine. This issue appears randomly many times in the last two years while driving.
2016 Hyundai Sonata · Electrical System · filed with NHTSA Mar 30, 2023 · ODI 11514685
The contact owned a 2018 (na) Hyundai Santa Fe sport. While driving 35 MPH through an intersection, the power steering seized and a red steering wheel and exclamation mark illuminated. The contact was able to pull the vehicle over to the side of the road and it was towed to the dealer.
2017 Hyundai Santa Fe · Electrical System · filed with NHTSA Jul 24, 2017 · ODI 11010221
6 months after I purchase a brand new 2018 Santa Fe grande my vehicle start cutting off when I turn the wheel a certain way I reported it to the company it will not detect on the machines so they cannot fix it so i'm stuck with a car that continue to cut off and nobody knows why
2018 Hyundai Santa Fe · Electrical System · filed with NHTSA Feb 8, 2020 · ODI 11307896
In depth: 2017 Hyundai Elantra electrical problems → · 2017 Hyundai Santa Fe electrical problems → · 2017 Hyundai Sonata electrical problems → · 2016 Hyundai Sonata electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group75 other manufacturer communications filed against these Hyundai models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Hyundai list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| P38 | Service bulletin | Oct 29, 2026 | Certain Tucson (NX4, NX4A), Tucson Hybrid (NX4 HEV), and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may be eligible for the installation of t… |
| 26-GI-003H | Service bulletin | Oct 27, 2026 | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So… |
| Z09 | Warranty extension | Sep 26, 2026 | Certain Santa Fe Hybrid (TM HEV) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have an inoperable horn that may be caused by foreign su… |
| 26-EM-014H | Service bulletin | Sep 16, 2026 | Some Tucson (TL) vehicles equipped with a 2.0L engine may exhibit a continued DTC P132600 after an ECM logic update has been performed per T… |
| 26-BE-026H | Service bulletin | Aug 22, 2026 | Some Santa Fe (MX5A) and Santa Fe Hybrid (MX5A HEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Dig… |
| 26-BE-025H | Service bulletin | Aug 21, 2026 | Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain du… |
| LA29 / LA30 | Warranty extension | Jul 14, 2026 | Certain 2024-2026MY Sonata (DN8) and 2024-2026MY Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge condition due t… |
| LA30 | Warranty extension | Jul 13, 2026 | Certain Sonata Hybrid (DN8 HEV) vehicles may exhibit intermittent battery discharge conditions due to the air conditioning controller not fu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai SERVICE CAMPAIGN TBV a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SERVICE CAMPAIGN TBV repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SERVICE CAMPAIGN TBV cover?
The manufacturer filed it against 8 model years: 2017 Hyundai Elantra, 2019 Hyundai Santa Fe, 2018 Hyundai Santa Fe, 2017 Hyundai Santa Fe, 2017 Hyundai Sonata, 2016 Hyundai Sonata and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.