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Hyundai service campaign SERVICE CAMPAIGN 9B7

Hyundai filed this with NHTSA as a service campaign dated Sep 27, 2024, received Sep 3, 2024, about the service brakes — 6 documents under this number: 24-01-064H-1, 24-01-064H. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain 2025MY IONIQ 5 N (NE N EV) vehicles’ Integrated Electronic Booster (IEB) software logic may disable the operation of the Electronic Brake Force Distribution (EBD) system when there is a malfunction with the steering angle, yaw sensor or lateral acceleration sensor and illuminate the ESC warning lamp in the instrument cluster, instead of the ABS and BRAKE warning lamps. Follow the procedures in this bulletin to update the IEB software to enable EBD operation when there is a malfunction with those sensors and display the ABS and BRAKE warning lamps.

Manufacturer campaign id SERVICE CAMPAIGN 9B7 Kind Service campaign Manufacturer date Sep 27, 2024 Received by NHTSA Sep 3, 2024 Components Service Brakes, Electrical System First dated Aug 23, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-01-064H-1Service campaignSep 27, 202411008139not yet checked
24-01-064H-1Service campaignSep 27, 202411008138not yet checked
24-01-064HService campaignSep 20, 202411008012not yet checked
24-01-064HService campaignSep 12, 202411008010not yet checked
24-01-064HService campaignAug 23, 202411006834not yet checked
24-01-064HService campaignAug 23, 202411006831not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai SERVICE CAMPAIGN 9B7 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SERVICE CAMPAIGN 9B7 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does SERVICE CAMPAIGN 9B7 cover?

The manufacturer filed it against 1 model year: 2025 Hyundai Ioniq 5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.