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Manufacturer communication · Service bulletin

Hyundai bulletin 24-BD-011H

What it saysCertain 2023MY Kona (OS) vehicles may have a detached pad between the rear spoiler and roof panel due to an error in the assembly process. NHTSA’s full summary ↓

Hyundai filed this with NHTSA as a service bulletin dated Sep 14, 2024, received Sep 25, 2024, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2023MY Kona (OS) 2 May 2023 – 17 Aug 2023 “Produced 05/02/2023 – 08/17/2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Certain 2023MY Kona (OS) vehicles may have a detached pad between the rear spoiler and roof panel due to an error in the assembly process. Follow the procedure outlined in this TSB to replace the pad on the rear spoiler.

Kind Service bulletin Manufacturer date Sep 14, 2024 Received by NHTSA Sep 25, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-BD-011HService bulletinSep 14, 202411008011PDF, 1,444 KB

What the document itself lists

The manufacturer titles it “REAR SPOILER PAD REPLACEMENT”.

Parts the bulletin names

Part numberDescriptionQtyFind it
87214-J9000FFF——
82315-33020——

Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2023 Kona →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 75 complaints with NHTSA since 2015.

The rear door Latch opens while vehicle is moving and I've have taken it to service and they don't know what failure is al about. Its a manufacture failure

2023 Hyundai Kona · Structure · filed with NHTSA Nov 14, 2023 · ODI 11555097

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

2 other manufacturer communications filed against the Hyundai Kona under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
TBQService bulletinMay 13, 2024This bulletin provides information to replace the outer tailgate handle switch due to a defective rubber injection which allows water to lea…
23-BD-007HService bulletinApr 24, 2023Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and co…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 24-BD-011H a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-BD-011H repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.

Which vehicles does 24-BD-011H cover?

The manufacturer filed it against 1 model year: 2023 Hyundai Kona. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023MY Kona (OS): built 2 May 2023 – 17 Aug 2023 — the build date is on the certification label in the driver’s door jamb.