Hyundai bulletin 24-01-017H
What it saysThis bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly attached to the windshield glass and, if necessary, replace the rain sensor coupler. NHTSA’s full summary ↓
Hyundai filed this with NHTSA as a service bulletin dated Feb 15, 2024, received Mar 5, 2024, about the visibility/wiper. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
This bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly attached to the windshield glass and, if necessary, replace the rain sensor coupler.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-01-017H | Service bulletin | Feb 15, 2024 | 10251287 | PDF, 949 KB |
What the document itself lists
The manufacturer titles it “RAIN SENSOR COUPLER INSPECTION/REPLACEMENT”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 96020-J6500QQH | Rain Sensor Coupler | — | eBay Motors → |
Read by machine from the document NHTSA serves (7 pages), read Sep 30, 2026. A part number is shown only where it matches Hyundai’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 410 complaints with NHTSA since 2015. 77 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle wipers are intermittently working in snowy conditions. Behavior is a typical from any other normal vehicle operations. Vehicle restart and wiper auto low and high modes all selected to try to gain normal wiper behavior. This is a dangerous issue when driving in wet and or snowy conditions
2023 Hyundai Palisade · Visibility/Wiper · filed with NHTSA Nov 18, 2022 · ODI 11494119
In depth: 2023 Hyundai Palisade visibility and wiper problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group1 other manufacturer communication filed against the Hyundai Palisade under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-BD-001H | Service bulletin | Feb 14, 2024 | This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Hyundai, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Hyundai 24-01-017H a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-01-017H repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Hyundai warranty extension on file lists the ones Hyundai has filed.
Which vehicles does 24-01-017H cover?
The manufacturer filed it against 1 model year: 2023 Hyundai Palisade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2023MY Palisade (LX2): built 1 Feb 2023 – 7 Apr 2023 — the build date is on the certification label in the driver’s door jamb.