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Manufacturer communication · Service bulletin

Honda bulletin ATI&11142023901

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Nov 14, 2023, received Nov 29, 2023, about the structure. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.

Kind Service bulletin Manufacturer date Nov 14, 2023 Received by NHTSA Nov 29, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&11142023901Service bulletinNov 14, 202310245553PDF, 50 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 105 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

11 other manufacturer communications filed against the Honda Passport under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&03092026903OtherMar 9, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail comp…
ATI&02232026903OtherFeb 23, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail comp…
A25-075Service bulletinSep 23, 2025Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while de…
A20-022Service bulletinAug 1, 2025Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty.…
A24-048Service bulletinNov 22, 2024Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that…
ATI&01172024904Service bulletinJan 17, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vib…
ATI&01022024908Service bulletinJan 2, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vib…
ATI&11272023904Service bulletinNov 27, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vib…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&11142023901 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&11142023901 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&11142023901 cover?

The manufacturer filed it against 2 model years: 2023 Honda Passport, 2022 Honda Passport. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.