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Manufacturer communication · Service bulletin

Honda bulletin A24-048

What it saysThe AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Nov 22, 2024, received Dec 3, 2024, about the structure. It names 17 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.

Kind Service bulletin Manufacturer date Nov 22, 2024 Received by NHTSA Dec 3, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A24-048Service bulletinNov 22, 202411011045PDF, 335 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
32114-TG7-A00Rear Subframe Subharness1eBay Motors →
48900-5M0-013Rear Differential Pump Motor1eBay Motors →
90471-PX4-000Rear Differential Drain Sealing Washer1eBay Motors →
48900-5M0-003——

Read by machine from the document NHTSA serves (4 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2022 Passport →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 17 model years this bulletin names have filed 6,892 complaints with NHTSA since 2015. 77 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2016 Honda Pilot, the 28 owners who gave an odometer reading for Structure reported it at a median of 26,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2017 Honda Pilot. While the vehicle was stationary, the contact noticed mold in the rear seats and in the folds of the doors. Honda of kirkland dealer located at 12420 ne 85th st, kirkland, wa 98033 diagnosed that water entered into the vehicle through a sealant gap of the firewall behind the dashboard.

2017 Honda Pilot · Structure · filed with NHTSA Jan 25, 2018 · ODI 11064885

There are some major electrical issues going on with this vehicle. The tailgate locks and will not open so we are not able to access the bed of the truck or the trunk in the bed. Also, the vehicle locks itself occasionally even with the key inside. The USB / plugs in the back seat of the vehicle do not work.

2017 Honda Ridgeline · Structure · filed with NHTSA Aug 7, 2017 · ODI 11013509

I have a 2016 Honda Pilot elite and I noticed on my last road trip that the hood on the vehicle moves violently when I pass on coming vehicles especially large trucks. I also noticed that this happens during high wind situations as well. I made a service appointment for this week to address this with Honda.

2016 Honda Pilot · Structure · filed with NHTSA Mar 29, 2016 · ODI 10852186

In depth: 2016 Honda Pilot body and structure problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

25 other manufacturer communications filed against these Honda models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&03092026903OtherMar 9, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail comp…
ATI&02232026903OtherFeb 23, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2026 Passport with a customer complaint of the roof rail comp…
A25-075Service bulletinSep 23, 2025Service Bulletin - Customers have experienced rattle or vibration noise coming from behind the center display area of the dashboard while de…
A20-022Service bulletinAug 1, 2025Service bulletin - One or more accessory running board lights are flickering or not working. The running board light assembly is faulty.…
ATI&05132025903OtherMay 13, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door…
ATI&04292025903OtherApr 29, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door…
ATI&04152025903OtherApr 15, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door…
ATI&04092025902OtherApr 9, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of the lower door…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda A24-048 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A24-048 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does A24-048 cover?

The manufacturer filed it against 17 model years: 2022 Honda Passport, 2021 Honda Passport, 2020 Honda Passport, 2019 Honda Passport, 2022 Honda Pilot, 2021 Honda Pilot and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.