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Manufacturer communication · Service bulletin

Honda bulletin ATI&11072023904

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a service bulletin dated Nov 7, 2023, received Nov 16, 2023, about the structure. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 CR-Vs with a customer complaint of the driver’s and/or passenger’s door mirror vibrating while vehicle is being driven. To better understand the cause of this condition, AHM would like to inspect the vehicle before you attempt a repair of any kind.

Kind Service bulletin Manufacturer date Nov 7, 2023 Received by NHTSA Nov 16, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&11072023904Service bulletinNov 7, 202310245270PDF, 47 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Honda files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,116 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

25 other manufacturer communications filed against the Honda CR-V under the same component group (structure), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
ATI&03312026902OtherMar 31, 2026Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2026 CR-Vs with a customer complaint of the power tailga…
A25-007Service bulletinOct 28, 2025Service Bulletin - The rear trim panel will not secure properly, and the fastening tabs/hooks are broken due to customers attempting to pull…
A20030BOtherJun 6, 2025Service News - Honda has received reports of broken fuel fill door clips. From our investigation, Honda has found that the reason could be c…
ATI&02172025901OtherFeb 17, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 CR-Vs and CR-V FHEVs with a customer complaint of t…
ATI&10012024910OtherOct 1, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for 2023-2024 Accords or CR-Vs with a customer complaint of rear door wea…
ATI&09122024906OtherSep 12, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for 2023-2024 Accords or CR-Vs with a customer complaint of rear door wea…
ATI&09062024902OtherSep 6, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for 2023-2024 Accords or CR-Vs with a customer complaint of rear door wea…
ATI&08222024902OtherAug 22, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for 2023-2024 Accords or CR-Vs with a customer complaint of rear door wea…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&11072023904 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&11072023904 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&11072023904 cover?

The manufacturer filed it against 2 model years: 2024 Honda CR-V, 2023 Honda CR-V. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.