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Manufacturer communication · Other

Honda bulletin ATI&10242024906

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Honda filed this with NHTSA as a manufacturer communication dated Oct 24, 2024, received Nov 6, 2024, about the electrical system. It names 6 model years (2023–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Civics, CR-Vs and Pilots with a customer complaint of a rearview camera inop where the center touch-screen is solid black/blank when the vehicle is in reverse. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Kind Other Manufacturer date Oct 24, 2024 Received by NHTSA Nov 6, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
ATI&10242024906OtherOct 24, 202411010115PDF, 50 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 1,074 complaints with NHTSA since 2015. 100 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2023 Honda Civic Type-R. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive and unintendedly decelerated. The contact stated that the vehicle regained normal functions shortly after the failure. The vehicle was taken to the dealer who was unable to determine the cause of the failure.

2023 Honda Civic · Electrical System · filed with NHTSA Jan 31, 2025 · ODI 11639831

The contact owns a 2025 Honda Pilot. The contact stated while driving 45 MPH in the rain, the Honda emblem became wet, and the driver assist features stopped working properly. The message displayed was sensor obstructed which may affect some of the driver assist features. The vehicle was taken to a dealer but was not diagnosed.

2025 Honda Pilot · Electrical System · filed with NHTSA Feb 11, 2025 · ODI 11641971

I purchased my 2023 Honda Pilot on April 7, 2023. I had to wait for it to come in which happened roughly 2 weeks later. Within a month or so of having the vehicle while sitting at a traffic light I got 2 warning lights.

2023 Honda Pilot · Electrical System · filed with NHTSA Dec 11, 2023 · ODI 11559436

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

51 other manufacturer communications filed against these Honda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Honda list.

NumberKindDatedNHTSA’s summary
A26-030Service bulletinSep 16, 2026Service Bulletin - The driver-information interface may display a warning message when a malfunction in the Auto Idle Stop System is detecte…
8A050-T20-AA31Over-the-air updateAug 31, 2026Over the Air System Updates - 2025 Civic Si: Software Update for Audio System software version 8A050-T20-AA31.
AATS30566OtherApr 7, 2026Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's…
ATI&03252026907OtherMar 25, 2026Dealer Message - American American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic LXs, Sports, EXs, EX-Ls or Tourings…
ATI&03172026902OtherMar 17, 2026Dealer Message - American American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic LXs, Sports, EXs, EX-Ls or Tourings…
79EA-0028-121Over-the-air updateFeb 10, 2026Over The Air - This update contains various performance enhancements and UI improvements.
A24-061Service bulletinNov 7, 2025Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct positi…
ATI&10032025903OtherOct 4, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2025 Pilots with a customer complaint of a no auto re-st…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Honda ATI&10242024906 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the ATI&10242024906 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does ATI&10242024906 cover?

The manufacturer filed it against 6 model years: 2025 Honda Civic, 2024 Honda Civic, 2023 Honda Civic, 2025 Honda Pilot, 2024 Honda Pilot, 2023 Honda Pilot. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.