Honda bulletin A24-061
What it saysThe wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues… NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Nov 7, 2025, received Sep 26, 2024, about the electrical system — 3 documents under this number. It names 12 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A24-061 | Service bulletin | Nov 7, 2025 | 11025607 | PDF, 333 KB |
| A24-061 | Service bulletin | Oct 8, 2024 | 11009193 | PDF, 366 KB |
| A24-061 | Service bulletin | Sep 21, 2024 | 11008043 | PDF, 321 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 39570-TG7-A02 | Wireless Charger Unit | 1 | eBay Motors → |
| 39570-TG7-A01 | — | — |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 0101J6 | Replace the wireless charger | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 3,042 complaints with NHTSA since 2015. 883 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2020 Honda Pilot, the 86 owners who gave an odometer reading for Electrical System reported it at a median of 2,100 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
My Ridgeline have a wireless charger that fails charging and and makes the phone hot after trying to charge the phone and fails, my Honda dealer replaced the unit but the problem persist, I did find that is not only my vehicle but a lot more and Honda is aware of the situation, my concern is that this charger can make my phone explode…
2021 Honda Ridgeline · Electrical System · filed with NHTSA Oct 23, 2021 · ODI 11437877
While driving a crackle is emitted from the front speakers. The tuner will blank out and display "check tuner", then the entire instrument pod goes dark. No speedometer, no other instrument information. Appears to be doing a reboot , while the car is in motion. Seems to be related to turning corners or hitting small bumps in the road.
2019 Honda Passport · Electrical System · filed with NHTSA Jan 27, 2020 · ODI 11302157
On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the “Park” button, unbuckled my seatbelt, and opened the driver door to step out.
2023 Honda Passport · Electrical System · filed with NHTSA Apr 15, 2025 · ODI 11654865
In depth: 2019 Honda Passport electrical problems → · 2021 Honda Pilot electrical problems → · 2020 Honda Pilot electrical problems → · 2019 Honda Pilot electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group41 other manufacturer communications filed against these Honda models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Honda list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A26-030 | Service bulletin | Sep 16, 2026 | Service Bulletin - The driver-information interface may display a warning message when a malfunction in the Auto Idle Stop System is detecte… |
| AATS30566 | Other | Apr 7, 2026 | Tech Line Summary - The vehicle's infotainment system displays previously viewed SMS messages upon each ignition cycle, when the customer's… |
| 8A050-3BM-A015 | Over-the-air update | Apr 3, 2026 | Over the Air - System updates contain upgrades that fix operational errors and/or provide a variety of enhancements, which adds new function… |
| ATI&03262026905 | Other | Mar 26, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearvie… |
| ATI&03112026902 | Other | Mar 11, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearvie… |
| ATI&02242026902 | Other | Feb 24, 2026 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2019 Ridgelines with a customer complaint of the rearvie… |
| 81JA-0069-121 | Over-the-air update | Feb 17, 2026 | Over The Air - This update contains various performance enhancements and UI improvements. |
| 79EA-0028-121 | Over-the-air update | Feb 10, 2026 | Over The Air - This update contains various performance enhancements and UI improvements. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda A24-061 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A24-061 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does A24-061 cover?
The manufacturer filed it against 12 model years: 2023 Honda Passport, 2022 Honda Passport, 2021 Honda Passport, 2020 Honda Passport, 2019 Honda Passport, 2022 Honda Pilot and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.