Honda bulletin ATI&09182023902
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Sep 18, 2023, received Sep 26, 2023, about the latches/locks/linkages. It names 16 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&09182023902 | Service bulletin | Sep 18, 2023 | 10242863 | PDF, 50 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 3,038 complaints with NHTSA since 2015. 42 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
vehicle makes noise at low speed when turning at inclined or passing over speed bump. i went 4 different dealers regarding this problem but they can not figure out the problem. first, dealership said nothing wrong with vehicle. then i took van to different dealer and they replaced front driver side strut.
2023 Honda Odyssey · Structure · filed with NHTSA Nov 18, 2023 · ODI 11555785
Rear sliding doors open after putting car in drive and releasing the emergency brake. Problem is intermittent. The car has not yet moved. I have foot brake engaged. This has happened in my driveway, in parking lots, and along the curb on a busy street..the last occurrence was 10/06/2020.
2020 Honda Odyssey · Structure · filed with NHTSA Oct 8, 2020 · ODI 11363438
Used tje remote to open the rear power lift gate and the rear window shattered. There was no damage to the window or any other issues prior to it happening
2022 Honda Pilot · Structure · filed with NHTSA Oct 1, 2023 · ODI 11547584
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the latches/locks/linkages
Source: same model, same component group7 other manufacturer communications filed against these Honda models under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&04082024902 | Service bulletin | Apr 8, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative doo… |
| ATI&11032023907 | Service bulletin | Nov 3, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative doo… |
| ATI&10022023905 | Service bulletin | Oct 2, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&08012023902 | Service bulletin | Aug 1, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&07172023902 | Service bulletin | Jul 17, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&06302023902 | Service bulletin | Jun 30, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&05312023901 | Service bulletin | May 31, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&09182023902 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&09182023902 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&09182023902 cover?
The manufacturer filed it against 16 model years: 2023 Honda Odyssey, 2022 Honda Odyssey, 2021 Honda Odyssey, 2020 Honda Odyssey, 2023 Honda Passport, 2022 Honda Passport and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.