Honda bulletin ATI&04082024902
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Apr 8, 2024, received Apr 17, 2024, about the latches/locks/linkages. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks or windows on either the driverâs or front passengerâs door. Customers may also have a complaint of driverâs side mirrors being inoperative. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| ATI&04082024902 | Service bulletin | Apr 8, 2024 | 10253296 | PDF, 51 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 267 complaints with NHTSA since 2015.
The contact owns a 2023 Honda Pilot. The contact stated while driving 30 MPH, the rear of the panoramic sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired.
2023 Honda Pilot · Visibility/Wiper · filed with NHTSA Nov 27, 2023 · ODI 11557008
Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs
2024 Honda Pilot · Visibility/Wiper · filed with NHTSA Apr 28, 2024 · ODI 11585720
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the latches/locks/linkages
Source: same model, same component group7 other manufacturer communications filed against the Honda Pilot under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| ATI&11032023907 | Service bulletin | Nov 3, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative doo… |
| ATI&10022023905 | Service bulletin | Oct 2, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&09182023902 | Service bulletin | Sep 18, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&08012023902 | Service bulletin | Aug 1, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&07172023902 | Service bulletin | Jul 17, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&06302023902 | Service bulletin | Jun 30, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
| ATI&05312023901 | Service bulletin | May 31, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a cu… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda ATI&04082024902 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the ATI&04082024902 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does ATI&04082024902 cover?
The manufacturer filed it against 2 model years: 2024 Honda Pilot, 2023 Honda Pilot. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.