Honda bulletin APOC10092023904
What it saysDealer Message - American Honda is requesting parts for a Quality Investigation on certain STRG G/Box Assy for 22-24MY Civic. NHTSA’s full summary ↓
Honda filed this with NHTSA as a service bulletin dated Oct 9, 2023, received Oct 20, 2023, about the steering. It names 3 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda is requesting parts for a Quality Investigation on certain STRG G/Box Assy for 22-24MY Civic. All dealers that have inventory of the below parts are required to stop installing and complete the part inspection below immediately.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| APOC10092023904 | Service bulletin | Oct 9, 2023 | 10244256 | PDF, 48 KB |
What the document itself lists
The manufacturer titles it “Part Return Request – 22-24 Civic STRG G/Box Assy 53640-T21-305 & 53640-T21-306”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 53640-T21-305 | — | — | |
| 53640-T21-306 | — | — |
Read by machine from the document NHTSA serves (2 pages), read Oct 4, 2026. A part number is shown only where it matches Honda’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,444 complaints with NHTSA since 2015. 1,141 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2022 Honda Civic, the 45 owners who gave an odometer reading for Steering reported it at a median of 27,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
2024 Civic Si steering is off center and car pulls to the right if steering wheel is release , has been aligned 4 times by Honda dealership under warranty already and they can not fix it problem seems to apear again after day or two , car is dificult to keep straight with out adjusting all the time no warning lamps
2024 Honda Civic · Steering · filed with NHTSA Jun 26, 2025 · ODI 11669589
The contact owns a 2022 Honda Civic Hatchback. The contact stated while driving 30 MPH, the steering wheel seized and was pulling to the left into another lane, requiring the contact to use excessive force to steer the vehicle back into the intended lane. There was no warning light illuminated.
2022 Honda Civic · Steering · filed with NHTSA Apr 14, 2025 · ODI 11654415
Steering wheel is locking with left hand curves at highway speeds especially when the car has been driven for more than 20 minutes. Multiple incidents where I almost end up on the opposite lane because of this.
2023 Honda Civic · Steering · filed with NHTSA Sep 27, 2026 · ODI 11767295
In depth: 2024 Honda Civic steering problems → · 2023 Honda Civic steering problems → · 2022 Honda Civic steering problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group7 other manufacturer communications filed against the Honda Civic under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A23-089 | Service bulletin | Dec 11, 2024 | Service Bulletin - Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were not made to prop… |
| A24-095 | Service bulletin | Aug 8, 2024 | Service Bulletin - While driving at highway speeds, customers may find that the steering wheel does not automatically return to center. |
| A24-006 | Service bulletin | Feb 9, 2024 | Service Bulletin - Customers are seeing the Electric Power Steering (EPS) System Indicator on the instrument panel due to the 12-volt batter… |
| ONL6GT01292024 | Service bulletin | Jan 29, 2024 | Owner Notification Letter - Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were not mad… |
| ABOM12082023901 | Service bulletin | Dec 8, 2023 | Dealer Message - Today December 8, 2023, American Honda is announcing a product update for certain model year 2022-2024 Civic units which ma… |
| A23-037 | Service bulletin | Jul 6, 2023 | Service Bulletin - Potential steering effort complaint while driving at moderate or highway speeds, with possible complaint of noise at slow… |
| A15060D | Service bulletin | Aug 3, 2017 | Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easie… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Honda, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Honda APOC10092023904 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the APOC10092023904 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does APOC10092023904 cover?
The manufacturer filed it against 3 model years: 2024 Honda Civic, 2023 Honda Civic, 2022 Honda Civic. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.