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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIT6065A

What it saysThis Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Oct 9, 2023, received Dec 4, 2023, about the electrical system. It names 3 model years across GMC and Cadillac (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates to technicians to perform the programming to the vehicles module to correct customer concerns.

Kind Service bulletin Manufacturer date Oct 9, 2023 Received by NHTSA Dec 4, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6065AService bulletinOct 9, 202310245997not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 2 model years

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 23 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.

2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024 · ODI 11630145

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

164 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the GMC list.

NumberKindDatedNHTSA’s summary
N262565450Service campaignOct 26, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b…
N252514001Service campaignOct 5, 2026Service Update. Certain vehicles listed above may enable the new King Crab Feature through OTA programming or programming at the dealer. De…
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
24-NA-166Service bulletinNov 7, 2025This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Senso…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6065A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6065A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIT6065A cover?

The manufacturer filed it against 3 model years across 2 brands (GMC and Cadillac): 2023 Cadillac Lyriq, 2023 GMC Hummer EV, 2022 GMC Hummer EV Pickup. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.