GMC service campaign N242450680
GMC filed this with NHTSA as a service campaign dated Jun 20, 2024, about the unknown or other. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Program - On certain vehicles, equipped with the ambulance/fire/rescue package (RPO PCK) and the Duramax 6.6L Turbo-Diesel Engine (RPO L5P), the customer was mistakenly double charged for the engine. Dealers will provide the customer with a reimbursement check in the amount of $9,490.00 USD.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| N242450680 | Service campaign | Jun 20, 2024 | 11001921 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is GMC N242450680 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242450680 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242450680 cover?
The manufacturer filed it against 2 model years: 2024 GMC Sierra 2500HD, 2024 GMC Sierra 3500HD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.