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Manufacturer communication · Service bulletin

GMC bulletin N232413380

What it saysCertain vehicles may have been built and shipped with the incorrect A/C compressor installed. NHTSA’s full summary ↓

GMC filed this with NHTSA as a service bulletin dated Jan 17, 2024, about the visibility/wiper. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to replace the A/C compressor.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Customer Satisfaction Program. Certain vehicles may have been built and shipped with the incorrect A/C compressor installed. Dealers are to replace the A/C compressor.

Kind Service bulletin Manufacturer date Jan 17, 2024 Received by NHTSA Jan 17, 2024 Components Visibility/Wiper, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232413380Service bulletinJan 17, 202410248976PDF, 107 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
86792426Air Conditioning Compressor (with C69)—eBay Motors →
13579646Air Conditioning Compressor Tube Seal—eBay Motors →
13579648Air Conditioning Evaporator Tube Seal—eBay Motors →
19354657Air Conditioning Lubricant-PAG—eBay Motors →

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GMC’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the defroster/defogger/hvac system for the 2023 Acadia →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 50 complaints with NHTSA since 2015. 14 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I've had the engine stall before coming to a complete stop on several occasions. It also has been shifting hard and has had a delayed shift. The other day all of the lights to to screen and speedometer completely went out while driving then randomly came back on. That's the only speedometer I have is the digital screen

2023 GMC Acadia · Engine · filed with NHTSA Jun 14, 2025 · ODI 11666905

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

5 other manufacturer communications filed against the GMC Acadia under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
24-NA-164Service bulletinMar 20, 2025This bulletin provides information on Wiper Blade Maintenance Tips.
24-NA-259Service bulletinNov 27, 2024This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
PI0754GService bulletinJul 31, 2024This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-342Service bulletinJul 23, 2024This service bulletin provides a procedure to check the rearview mirror coax connector for looseness by disconnecting and reconnecting the e…
PIT5099GService bulletinSep 26, 2023This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N232413380 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232413380 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does N232413380 cover?

The manufacturer filed it against 1 model year: 2023 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.