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Manufacturer communication · Service campaign

Genesis service campaign T50G

What it saysGenesis has become aware that some vehicles may experience battery drain while the ignition is OFF. NHTSA’s full summary ↓

Genesis filed this with NHTSA as a service campaign dated Nov 15, 2024, received Dec 3, 2024, about the electrical system — 1 document under this number: T50G EM. It names 1 model year (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Genesis has become aware that some vehicles may experience battery drain while the ignition is OFF.

Manufacturer campaign id T50G Kind Service campaign Manufacturer date Nov 15, 2024 Received by NHTSA Dec 3, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
T50G EMService campaignNov 15, 202411010944PDF, 264 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Genesis files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 20 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Had Recall 031G completed on 01/20/2026. Bluetooth continues to glitch and infotainment system continues to restart and go black while driving leaving driver without key information to operate vehicle posing a crash risk

2025 Genesis GV80 · Electrical System · filed with NHTSA Feb 6, 2026 · ODI 11716346

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

29 other manufacturer communications filed against the Genesis GV80 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Genesis list.

NumberKindDatedNHTSA’s summary
L22GWarranty extensionOct 28, 2026Certain GV80 (JX1) and G80 (RG3) vehicles equipped with a ccIC 27 head unit may not display the navigation map on the instrument cluster due…
26-GI-003GService bulletinOct 26, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and So…
26-BE-028GService bulletinOct 21, 2026Some GV80 (JX1) vehicles may experience 12-volt battery discharge due to the Digital Key 2 Premium passive entry feature repeatedly waking u…
L05GService campaignJun 17, 2026Certain G80 (RG3) and GV80 (JX1) vehicles may exhibit battery drain due to the Central Control Panel (CCP) not entering sleep mode. This occ…
26-GI-002GService bulletinMay 27, 2026This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and So…
917GService campaignMay 19, 2026Certain GV80 Coupe (JX1) vehicles may have Integrated Electronic Booster (IEB) modules with incorrectly configured On Board Diagnostic II…
913GService campaignApr 10, 2026Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be…
25-BE-025GService bulletinDec 24, 2025Certain vehicles equipped with Premium Gen6 Navigation head units may exhibit issues with Genesis Connected Services, navigation, voice reco…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Genesis, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Genesis T50G a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the T50G repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does T50G cover?

The manufacturer filed it against 1 model year: 2025 Genesis GV80. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.